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WNS

Assistant Manager - Operations

Job Posted 23 Days Ago Posted 23 Days Ago
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In-Office
Chennai, Tamil Nadu
Mid level
In-Office
Chennai, Tamil Nadu
Mid level
The Assistant Manager will manage operations, improve efficiency, ensure compliance, and maintain high standards in trade finance and banking services.
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Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

• Strong background of Swift Payments, FD, MT 103 & 202 and Middle East banking experience are preference Strong background of Trade finance Operations Middle East banking experience are preference• Sound knowledge of ICC, URR, SWIFT, FSK. Trade Payments, Export Import Payment • Sound knowledge of international payments routing• Work with the line manager in introducing strong tools/processes to identify/ease operational risks attached to the unit. • Pursue opportunities for enhancing operational efficiencies along with adequate monitoring• Ensure excellent housekeeping standards at all times• Managing the Team with Zero Ops Loss; NIL near miss / income leakage event SLA adherence,• Adherence to TAT standards as agreed with business. Achieve the SLA targets.• Nil unauthorized breaches in Policy/regulatory requirements and SOPs. Satisfactory rating in all audits• Nil breaches in housekeeping (reconciliations, tracers, incoming swift messages etc.).• No. of PI (process improvement

Qualifications

Graduation

Top Skills

Fsk
Icc
Mt 103
Mt 202
Swift
Swift Payments
Urr

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