Pfizer Logo

Pfizer

Associate, Veeva Run Operations

Job Posted 16 Days Ago Posted 16 Days Ago
Be an Early Applicant
Hybrid
Chennai, Tamil Nadu
Entry level
Hybrid
Chennai, Tamil Nadu
Entry level
The Associate will support Veeva platform operations, manage system activities, resolve issues, implement enhancements, and collaborate with business teams.
The summary above was generated by AI
ROLE SUMMARY
In Pfizer Digital Research & Development, we work with our R&D partners to accelerate drug development and clinical trials through digital products and solutions.
Within Digital R&D, the Veeva Platform & Services function is responsible for defining the strategy and leading the delivery of the Veeva product suite to end users of Veeva products within Digital R&D. This includes the operation, implementation, and integration of Veeva platform solutions that address R&D business processes effectively. Veeva solutions include Regulatory - RIM (Registrations, Submissions, and Publishing), Clinical (CTMS, eTMF, Study Start Up, and Site Connect), and Quality (QMS and Quality Docs).
Your role as a Veeva Run Operations Associate involves contributing to the delivery of seamless operational support, system implementation, and system maintenance activities to support the ongoing operations of implementing the Veeva Platform across Pfizer's global business units. The Veeva Run Operations team is expected to develop, implement, and manage the technical support framework to provide timely, high-quality, value-added services to enhance user productivity.
ROLE RESPONSIBILITIES
  • Apply fundamental knowledge of technology principles, concepts, and theories to drive improvements in the implementation and operation of the Veeva platform.
  • Manage day-to-day system activities, including business support & incident management by using knowledge of internal/external business challenges and established guidance.
  • Resolve system development and/or maintenance activity issues and risks, escalating them as needed.
  • Develop, test, and implement Veeva system enhancements
  • Partner closely with business teams to implement changes, manage project plans, and drive operational improvements in our production systems.
  • Learn and apply industry knowledge and build understanding of business processes to deliver robust technology support for Veeva systems.
  • Leverage existing information and contribute to stakeholder engagement and communication.
  • Participate in knowledge-sharing activities with others within team through existing knowledge sharing processes/systems.

BASIC QUALIFICATIONS
  • HS Diploma (or Equivalent) and 6 years of relevant experience OR an associates degree with 4 years of experience OR a bachelors degree with 0+ years of experience in Computer Science, Software Engineering, or a related technical field.
  • Service delivery experience, preferably in pharmaceutical industry
  • Technical support and operations management experience participating in robust, cost-effective, high-quality services for external and internal customers.
  • Participating in cross-functionals teams including business subject matter experts, technical experts and compliance teams for project execution.
  • Good knowledge of analytics, quantitative and problem-solving skills to drive decisions for optimized solutioning.
  • Knowledge of stakeholder management, facilitation, influencing and negotiation skills.
  • Strong working knowledge on MS Tools - Project, Word, PowerPoint, Excel.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Information & Business Tech
#LI-PFE

Top Skills

Excel
Ms Powerpoint
Ms Project
Ms Word
Veeva Platform

Pfizer Chennai, Tamil Nadu, IND Office

Chennai, India

Similar Jobs at Pfizer

16 Days Ago
Hybrid
Chennai, Tamil Nadu, IND
Entry level
Entry level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Assist in Veeva system operations, implementation, and maintenance while providing technical support to enhance user productivity in Pfizer's R&D.
Top Skills: ExcelMs PowerpointMs ProjectMs WordVeeva Platform
2 Days Ago
Hybrid
Chennai, Tamil Nadu, IND
Senior level
Senior level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Responsible for achieving sales budgets, conducting analytics, managing key accounts, and ensuring compliance to enhance business growth in the territory.
Top Skills: Crm SoftwareSales Analytics
6 Days Ago
Hybrid
Chennai, Tamil Nadu, IND
Junior
Junior
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
The role involves developing parenteral formulations, conducting pre-formulation studies, and performing various stability and compatibility tests under moderate supervision.
Top Skills: AutoclaveLyophilizer

What you need to know about the Chennai Tech Scene

To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
By clicking Apply you agree to share your profile information with the hiring company.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account