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JPMorganChase

Client Data Specialist

Job Posted 9 Days Ago Posted 9 Days Ago
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Hybrid
Bengaluru, Karnataka
Mid level
Hybrid
Bengaluru, Karnataka
Mid level
The Client Data Specialist manages teams, oversees KYC processes, coaches staff, resolves performance issues, and ensures data accuracy.
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Job Description
Enables thought leadership and a team who are risk aware, empowered, and feel accountable to drive best in class service.
Job Summary
As a Client Data Specialist within the Operations team, you will be responsible for reviewing and improving data collection and verification processes, ensuring the accuracy and completeness of KYC records before they are reviewed by the client-facing team. Your advanced organizational skills will be crucial in managing multiple tasks and activities, while your proficiency in digital and tech literacy will help you leverage software applications and digital platforms to enhance processes and client experience.
Job Responsibilities
  • Ability to understand the firm's KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD) and Product Due Diligence requirements (PDD)
  • Compare and contrast differences within KYC records, highlight and escalate any discrepancies
  • Engage with Middle office and be part of KYC/AML interactions to complete the case as per the timeline
  • Exhibit the highest standards of customer service to our internal and external customers (inclusive of confidentiality)
  • Ability to interpret alerts to management when applicable
  • Handling and maintenance of confidential client documentation
  • Be flexible to work on other migration/remediation projects including Screening resolution, other LOB holistic alignment or Quality Assurance. Ability to comprehend the KYC risk factors and draft the overall risk summary for the client

Required Qualifications, capabilities, and skills
  • Bachelor's Degree or Graduate Degree
  • Strong research, analytical, and comprehension skills with the ability to analyze large amounts of data
  • Outstanding client management, partnership building, leadership, and direct experience of dealing with multiple stakeholders at one time
  • Effective communication, interpersonal and analytical skills with the ability to work independently on multiple assignments.
  • Good understanding of Financial Services industry /AML, Sanctions policies and banking systems

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Top Skills

MS Office
Pc Based Systems

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