JPMorganChase Logo

JPMorganChase

Client Service Analyst

Sorry, this job was removed Sorry, this job was removed at 04:16 p.m. (IST) on Tuesday, Jul 08, 2025
Be an Early Applicant
Hybrid
Fort Worth, TX
Hybrid
Fort Worth, TX

Similar Jobs at JPMorganChase

12 Hours Ago
Hybrid
Houston, TX, USA
Junior
Junior
Financial Services
As a Client Service Associate, you will manage client relationships, execute transactions, ensure compliance, and collaborate with teams to enhance client experience.
Top Skills: Microsoft Office SuiteMicrosoft Outlook
Senior level
Financial Services
As a Vice President in Counterparty Risk, you will analyze portfolio exposure under stress scenarios, ensure regulatory compliance, and collaborate on risk reporting.
Top Skills: AlteryxPythonSQLTableau
12 Hours Ago
Hybrid
Fort Worth, TX, USA
Senior level
Senior level
Financial Services
The Business Relationship Manager Senior Acquisition develops and manages a portfolio of large business clients, providing customized financial solutions and building relationships to grow the business.
Top Skills: MS Office
Job Description
Join our Client Engagement team as a Client Service Analyst, where you'll play a crucial role in educating and raising awareness among our Commercial & Investment Bank (CIB) clients about our Core and Commerce Center applications. Your focus will be on delivering exceptional service, resolving issues, and driving client satisfaction through effective communication and education. Be part of a dynamic and innovative global organization that offers opportunities for career growth and community involvement.
As a Client Service Analyst within JPMorganChase, you will be entrusted with a portfolio of clients, where your primary focus will be to educate them on our applications, address their needs, resolve issues, and ensure their satisfaction. Your role will involve leveraging your knowledge of our products and services to provide solutions, while also identifying opportunities for process improvement. You will collaborate effectively with internal stakeholders, using your influence and presentation skills to drive positive outcomes. Your work will have a direct impact on our team's goals and performance, and you will have the opportunity to grow your skills in areas such as project management, change management, and client education.
Job Responsibilities:
  • Manage and maintain client relationships by providing prompt and accurate service to an assigned portfolio of clients, ensuring their needs are met and issues are resolved efficiently.
  • Educate clients on Core and Commerce Center applications, providing customer service support and solutions while identifying opportunities for process improvement.
  • Collaborate with internal stakeholders to drive mutually beneficial outcomes, using your skills in influence and presentation to effectively communicate and persuade.
  • Contribute to project management initiatives, assisting in the planning and execution of projects, and ensuring objectives and desired outcomes are met.
  • Develop a basic understanding of new and emerging technologies, and apply this knowledge to enhance client service and operational efficiency.

Required Qualifications, Capabilities, and Skills:
  • Baseline knowledge or equivalent expertise in customer service or relationship management, with a focus on educating clients about applications and services.
  • Demonstrated ability to establish productive working relationships with internal stakeholders, with a focus on driving mutually beneficial outcomes.
  • Experience in using problem-solving techniques to identify and resolve issues, with a focus on improving operational efficiency.
  • Familiarity with project management principles, with experience in assisting with the planning and execution of projects.
  • Willingness to learn and understand new technologies, with a focus on applying this knowledge to enhance client service and operational efficiency.

Preferred Qualifications, Capabilities, and Skills:
  • Utilize conflict management and resolution skills to address and resolve client issues effectively.
  • Develop and implement strategies to improve client satisfaction and service delivery.
  • Collaborate with cross-functional teams to ensure seamless client service operations

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

What you need to know about the Chennai Tech Scene

To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
By clicking Apply you agree to share your profile information with the hiring company.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account