Who is Blueprint?
We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun.
What does Blueprint do?
Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.
Why Blueprint?
At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint.
We are looking for an Corporate Communications Specialist to join us as we build cutting-edge technology solutions! This is your opportunity to be part of a team that is committed to delivering best in class service to our customers.
In This Role
In this position, you will lead the communications strategy and execution for customer success programs that impact a large field organization. You’ll partner with business program managers, senior leaders, and cross-functional stakeholders to design, plan, and deliver clear, engaging communications that drive alignment and performance. The role blends business program management, strategic storytelling, and operational excellence to help field teams stay informed, focused, and motivated. You’ll own newsletters, community calls, and internal campaigns that support customer success account managers and leadership, ensuring every message is timely, relevant, and aligned to organizational goals.
Key Responsibilities
- Define and execute communication strategies for major customer success and enablement programs.
- Own and deliver newsletters, leadership talking points, RoB content, emails, and internal communication materials.
- Partner with Business Program Managers to align on messaging, milestones, and deliverables.
- Manage community calls and field enablement sessions — coordinate presenters, agendas, and materials.
- Develop and maintain project plans, workbacks, and approval workflows to ensure timely execution.
- Update SharePoint pages and maintain content libraries to provide accessible resources for the field.
- Track campaign metrics such as open rates, engagement, and feedback; translate results into actionable insights.
- Drive continuous improvement by introducing creative communication techniques and new engagement channels.
- Lead stakeholder mapping and ensure clarity and consistency across all communications.
- Support global rollout of quizzes and enablement materials for customer support teams.
Qualifications
Required:
- 10+ years of professional experience in communications, marketing, or program management.
- At least 8 years of experience in business communications and content creation (writing, editing, internal storytelling).
- 5+ years of project/program management experience, including planning, stakeholder coordination, and tracking.
- Strong proficiency with Microsoft 365 tools — PowerPoint, Excel, Word, Outlook, OneNote — and basic SharePoint site/page management.
- Demonstrated ability to manage multiple priorities, meet deadlines, and maintain organized processes in a fast-paced environment.
- Excellent verbal and written communication skills, with strong attention to clarity, tone, and accuracy.
- Ability to partner effectively across complex, matrixed organizations and influence without authority.
- Proven success in measuring and reporting communication impact (e.g., engagement rates, feedback, adoption metrics).
Preferred:
- Bachelor’s degree in Communications, Marketing, Journalism, Business, or a related field.
- Experience supporting customer success, field enablement, or internal communications programs in large global organizations.
- Familiarity with SharePoint administration (libraries, permissions, basic site customization).
- Experience creating or redesigning communication processes or playbooks for internal audiences.
- Strong storytelling ability and creative approach to communication strategy.
Salary Range
Pay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic based ranges for Washington state: $100,000 - $105,000 USD annually. The salary/wage and job title for this opening will be based on the selected candidate’s qualifications and experience and may be outside this range.
Equal Opportunity Employer
Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.
If you need assistance or a reasonable accommodation to complete the application process, please reach out to: [email protected]
Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes:
- Medical, dental, and vision coverage
- Flexible Spending Account
- 401k program
- Competitive PTO offerings
- Parental Leave
- Opportunities for professional growth and development
Location: Remote
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