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Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
Senior Technical Business Analyst
We are seeking a Senior technical Business to oversee our global production integration and orchestration platform, 'Atlas,' and drive our integration roadmap. This platform is central to Hogarth's technology transformation, enabling rapid and scalable integration development.
In this crucial role on the Global Enterprise Solutions team, you will ensure seamless global data flows and process automation. You will manage a roadmap covering both internal and external integrations with work management, resource management, asset management, ERP and HR systems.
You will work with business and technical teams to define, prioritise, and lead development efforts for all integrations.
About Hogarth
About the Role
As the Senior Technical Business Analyst, your responsibilities will include:
- Owning the integration roadmap: Define and maintain the roadmap for integrations and the integration platform, aligning it with business strategy and priorities. Focus on integrations between a global ecosystem of enterprise SaaS and bespoke software applications.
- Gathering and analysing requirements: Gather, analyse, and document complex business requirements from technology and business stakeholders, translating them into clear user stories, technical specifications, and acceptance criteria.
- Prioritising the backlog: Prioritise features and manage the backlog, ensuring alignment with business priorities, value, technical feasibility, and dependencies.
- Collaborating with development teams: Work closely with development, QA, and delivery management to ensure solutions are delivered on time, meeting business needs, facilitating clear communication and removing blockers.
- Informing stakeholders: Communicate effectively with stakeholders at all levels, providing regular updates on progress, managing expectations, and incorporating feedback.
- Shaping solutions: In alignment with the solution architecture team, contribute to the design of integration solutions, leveraging technical expertise and understanding of best practices for SaaS integration.
- Mapping processes: Develop and maintain comprehensive documentation for all integrations, including architecture diagrams, data flow mappings, and troubleshooting guides.
- Monitoring performance: Monitor the performance of the integration platform, identify areas for improvement, and implement optimisation strategies.
- Leading cross-functional teams: Train and mentor cross-functional teams on integration best practices and lead them in creating timely, scalable integration solutions.
- Risk management: Identify potential risks and created mitigation plans. Operate controls within the Risk and Control Matrix (RACM).
- Staying current with technology: Keep abreast of industry trends and emerging technologies, especially developments in AI and Cloud
Qualifications
- Extensive experience as a Technical Business Analyst or Technical Integration Analyst, with a strong emphasis on enterprise application integrations.
- Demonstrated experience as an Agile Product Owner, managing a product backlog and prioritising features for software development teams.
- Comprehensive understanding of integration patterns, API design principles (REST, SOAP), and data exchange formats (JSON, XML).
- Excellent communication, interpersonal, and presentation skills, with the ability to convey technical concepts to non-technical audiences.
- Strong analytical and problem-solving abilities.
- Proficiency in process mapping tools and techniques.
- Experience with finance / ERP integrations and working within a risk and control matrix.
- Capacity to work efficiently in a fast-paced, collaborative environment.
- Bachelor's degree or equivalent experience.
Advantageous
- Experience in media, content production, advertising, and marketing.
- Practical experience configuring iPaaS integration and orchestration platforms.
- Proficiency with Jira, Jira Product Discovery, and Miro.
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WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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Hogarth Chennai, Tamil Nadu, IND Office
124, Mount Poonamallee Rd, Manapakkam, DLF Cybercity, Block 8, ,, Chennai, United States, 600089
