Lead a global team focused on enhancing technology products by ensuring high availability, automation, and operational excellence in reliability engineering and SRE.
Job Description
Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Senior Lead Software Engineer at JPMorgan Chase within the Commercial & Investment Banking - Payments Technology, you play a crucial role in an agile team dedicated to enhancing, building, and delivering trusted, market-leading technology products in a secure, stable, and scalable manner. This hands-on technical leadership position emphasizes engineering excellence, automation, and innovation. You will lead a global team of engineers, working closely with development, infrastructure, and business partners to deliver resilient, observable, and high-performing systems.
Job responsibilities
Required qualifications, capabilities, and skills
Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Senior Lead Software Engineer at JPMorgan Chase within the Commercial & Investment Banking - Payments Technology, you play a crucial role in an agile team dedicated to enhancing, building, and delivering trusted, market-leading technology products in a secure, stable, and scalable manner. This hands-on technical leadership position emphasizes engineering excellence, automation, and innovation. You will lead a global team of engineers, working closely with development, infrastructure, and business partners to deliver resilient, observable, and high-performing systems.
Job responsibilities
- Architect and implement solutions for high availability, fault tolerance, and performance of critical applications across various technologies
- Lead technical reviews and drive automation for monitoring, alerting, and operational workflows
- Design and advance observability frameworks to improve application health insights and incident response
- Mentor and coach engineers on reliability and operational excellence
- Collaborate with development, DevOps, and business partners to align reliability initiatives with strategic goals
- Engineer robust release validation and production readiness processes for seamless deployments
- Own rapid production incident response and root cause analysis, driving permanent engineering solutions
- Serves as a function-wide subject matter expert in one or more areas of focus
- Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
- Influences peers and project decision-makers to consider the use and application of leading-edge technologies
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 5+ years applied experience
- Extensive experience in application development, reliability engineering or SRE, including substantial years in technical leadership roles
- Hands-on practical experience delivering system design, application development, testing, and operational stability
- Advanced software engineering expertise (Java, Python, or similar), with a proven track record of building reliable, scalable systems
- Ability to tackle design and functionality problems independently with little to no oversight
- Practical cloud native experience
- Deep knowledge of observability, monitoring, and logging platforms (Grafana, Prometheus, Splunk, Datadog, AppDynamics, ELK, etc.)
- Hands-on experience with automation, scripting, and infrastructure-as-code (Python, Java, Shell, Ansible, etc.)
- Strong understanding of incident management, root cause analysis, and reliability frameworks
- Experience leading distributed engineering teams in a high-availability environment and in stakeholder management.
Top Skills
Ansible
Appdynamics
Datadog
Elk
Grafana
Java
Java
Prometheus
Python
Python
Shell
Splunk
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