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Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)
Sr. Technology Specialist
Summary:• To provide technical assistance by supervising and coordinating work pertaining to technical problems on the organization's computer hardware, systems software, applications software, and all other computer related problems for immediate troubleshooting.
General Responsibilities:• Operational Performance• Supervises the response to user queries and computer problems including printing,
installation, cable connection, word processing, electronic mail and other desktop issues• Supervises the installation and troubleshooting peripheral equipment such as servers,
desktops, printers, telephones and storage devices• Supervises the configuration, monitoring, and maintenance of email applications or virus
protection software and other desktop configurations• Escalates requests, especially pertaining to network connections, to the appropriate party,
as needed; Includes coordinating user access for staff to the US team• Provides operational support for the organization's information systems and peripheral
equipment, such as servers, desktops, printers, telephones and storage devices• People Development• Provides staff with technical support/assistance on computer related problems• Acts as team lead in coordination and delegation of day-to-day work activities of the staff• May be assigned / rotated across related sub-functions• All other job-related duties that may be assigned from time to time
Basic Qualifications:• Educational Background: College graduate, preferably IT, Computer Science or Engineering degree• Professional Experience: 3 years working experience in related discipline, with 1 year in supervisory
role• Skills Required:• Solid understanding of computer systems and processes• Extensive understanding of computer systems and processes• Leadership Skills• Proficient in MS Office• Technical Skills• Good written and verbal communication skills• Not less than 3 years as a people manager• Extensive knowledge in ServiceNow, Google Suites, Confluence• Adept knowledge on VPN• Knowledgeable in WSS
Preferred Qualifications:• Knowledgeable in GlobalProtect• Microsoft Certification is an advantage
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Sr. Technology Specialist
Summary:• To provide technical assistance by supervising and coordinating work pertaining to technical problems on the organization's computer hardware, systems software, applications software, and all other computer related problems for immediate troubleshooting.
General Responsibilities:• Operational Performance• Supervises the response to user queries and computer problems including printing,
installation, cable connection, word processing, electronic mail and other desktop issues• Supervises the installation and troubleshooting peripheral equipment such as servers,
desktops, printers, telephones and storage devices• Supervises the configuration, monitoring, and maintenance of email applications or virus
protection software and other desktop configurations• Escalates requests, especially pertaining to network connections, to the appropriate party,
as needed; Includes coordinating user access for staff to the US team• Provides operational support for the organization's information systems and peripheral
equipment, such as servers, desktops, printers, telephones and storage devices• People Development• Provides staff with technical support/assistance on computer related problems• Acts as team lead in coordination and delegation of day-to-day work activities of the staff• May be assigned / rotated across related sub-functions• All other job-related duties that may be assigned from time to time
Basic Qualifications:• Educational Background: College graduate, preferably IT, Computer Science or Engineering degree• Professional Experience: 3 years working experience in related discipline, with 1 year in supervisory
role• Skills Required:• Solid understanding of computer systems and processes• Extensive understanding of computer systems and processes• Leadership Skills• Proficient in MS Office• Technical Skills• Good written and verbal communication skills• Not less than 3 years as a people manager• Extensive knowledge in ServiceNow, Google Suites, Confluence• Adept knowledge on VPN• Knowledgeable in WSS
Preferred Qualifications:• Knowledgeable in GlobalProtect• Microsoft Certification is an advantage
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
