The Account Specialist I at Chase will handle 80-120 inbound calls daily from customers with checking and savings accounts, providing solutions and building rapport. This role demands excellent communication and decision-making abilities, navigating multiple technologies, and working in a metrics-driven environment.

The Account Closure Lead oversees the closure of customer accounts for international private bank clients, managing a new team, ensuring compliance, handling customer inquiries, monitoring performance, and identifying process improvements while collaborating with other departments.