Top Tech Jobs & Startup Jobs in Chennai

Manage and QA paid search and social campaigns across Google, Microsoft, Facebook, and Instagram. Implement and verify conversion tracking, monitor performance through AI-enabled tools, identify optimization opportunities, conduct keyword and competitive research, refine ad copy, validate creative assets, troubleshoot campaign issues, and support fulfillment teams. The role also contributes to prompt libraries and AI-driven marketing workflows.

Provide omnichannel customer and technical support across phone, email, chat, and video. Use AI tools to improve resolution speed and accuracy, maintain support documentation, gather customer feedback, conduct product walkthroughs, troubleshoot software issues, and escalate bugs. Track metrics including CSAT, response time, AI tool compliance, and tagging accuracy while collaborating with product and support teams.

Build, maintain, troubleshoot, and QA responsive websites using WordPress, Website Pro, and other CMS platforms. Handle complex layouts, widgets, plugin issues, and WooCommerce integrations. Use AI tools and prompt refinement to improve content, design, and production workflows. Lead complex Zendesk tickets, communicate with clients, mentor junior teammates, apply SEO and accessibility practices, configure analytics and tag managers, and recommend user-experience and conversion improvements.

Improve client discoverability through on-page, off-page, local, and technical SEO. Conduct keyword research, content mapping, backlink analysis, competitor research, and performance reporting using SEO and AI tools. Optimize content for organic search, AI-powered discovery, voice search, and local results. Support link-building, audits, A/B testing, dashboards, prompt refinement, and cross-functional SEO initiatives while following established processes.

Drive operational excellence by designing scalable workflows, building AI-enhanced automation, managing financial operations and workforce planning, and delivering executive-ready dashboards and reports. Own projects end-to-end, maintain SOPs, enable training documentation, and coordinate cross-functional stakeholders to improve visibility, consistency, and efficiency for the division.

Execute and optimize SEO strategies across pages and channels using AI-assisted workflows. Perform keyword research, metadata and schema optimization, prompt refinement for AI outputs, monitor rankings and analytics (GA4, GSC, SEMrush), generate reports, QA junior deliverables, and collaborate with content and development teams to improve organic visibility and SEO processes.