Top Tech Jobs & Startup Jobs in Chennai

Design and build production-grade AI applications and reusable industry solutions on Genesys Cloud. Develop conversational and agentic AI applications, Architect flows, integrations, workflows, Digital Teammates, and solution accelerators using Genesys APIs, enterprise systems, LLMs, knowledge retrieval, and tool calling. Translate industry business processes into scalable products, lead architecture and coding efforts, prototype emerging AI capabilities, ensure enterprise security and reliability, and mentor engineers while collaborating with customers, partners, Product, and Engineering.

Manage telecom number purchasing, porting, provisioning, and customer orders across carrier systems. Coordinate with customers and providers, communicate order status, resolve telecom issues, monitor utilization, support capacity planning, maintain accurate records, and assist Customer Care with case resolution. The role also involves process improvement, project coordination, daily team collaboration, and adherence to telecom standards and procedures.

Own the APAC partner marketing strategy and budget, developing joint marketing plans with VARs, TSDs, BPOs, and GSIs. Execute integrated digital, hybrid, and in-person programs that generate demand, create and accelerate pipeline, and support revenue growth. Align Partner Sales and Marketing stakeholders, manage strategic relationships, establish performance metrics, report ROI, and optimize investments across the region.

Delivers and supports Genesys Cloud implementations for enterprise customers and partners. Responsibilities include technical solution deployment, project-plan execution, testing, post-go-live support, customer environment management, escalations, training, troubleshooting, documentation, and project-status communication. The consultant collaborates with project managers, quality assurance, customer care, and internal teams while maintaining implementation standards, billable utilization, timesheets, and ongoing product expertise.

Leads APAC sales enablement by coaching sellers and managers, facilitating training, localizing global programs, and advising regional sales leadership. Diagnoses performance gaps using pipeline and conversion data, develops readiness plans, supports new-hire ramp, and applies AI-enabled tools to improve coaching and content localization. Partners with global enablement, RevOps, Marketing, Product, and channel teams to improve seller skills, pipeline quality, productivity, and win rates. Travel is approximately 20%.

Provide production support and administration for Salesforce Sales Cloud, Service Cloud, and Revenue Cloud. Troubleshoot application, data, user, integration, Apex, Flow, and automation issues; maintain security, workflows, reports, dashboards, and data integrity; collaborate on incidents and releases; document procedures; and improve support processes and AI-enabled workflows.

Leads customer-facing cloud security engagements across APAC, explaining and defending Genesys Cloud’s security, privacy, compliance, and AI-security posture. Responsibilities include security assessments, technical evidence development, architecture reviews, vulnerability and application-security discussions, contractual negotiations, technical workshops, executive briefings, and industry representation. Partners with Sales, Engineering, Product Security, Architecture, Privacy, Compliance, and AI teams while advising enterprise customers, auditors, partners, and executives.

Serve as a functional and technical Workday Financials subject matter expert across implementation enhancements and production support. Configure, test, document, and optimize financial modules; support releases, incident resolution, Accounting Center use cases, business processes, security, reporting, integrations, and SOX compliance. Partner with Finance, Accounting, IT, Product, and global teams to improve automation, data integrity, scalability, and operational efficiency.

Designs and operates enterprise data governance infrastructure across Snowflake and AWS. Responsibilities include RBAC, authentication, masking, row-level security, compliance automation, Terraform provisioning, access workflows, monitoring, SOX evidence, data sharing, Iceberg governance, orchestration, cost optimization, and Snowflake AI/ML governance. The role also supports platform reliability, self-service data access, and scalable identity integration using Okta and SCIM.

Lead design, build, test, deploy and support Workday integrations and reporting across HCM and Financials. Manage integrations (Studio, EIB, RaaS, APIs), develop Advanced/Matrix/BIRT reports and dashboards, enforce governance, support releases, mentor teammates, and collaborate with HR/Finance/IT stakeholders globally.