Jobs at A.P. Moller - Maersk

Provide post-sale customer services including customer channel management, case management, onboarding, relationship management, and contract/dispute resolution. Perform administrative and operational support tasks within defined guidelines, exercising independent judgment for limited-scope problems and collaborating across global teams.

The Senior Instructional Designer collaborates with SMEs to develop engaging eLearning content, applying design principles and managing multiple projects effectively.

Manage end-to-end supply chain operations focused on booking services, reporting, and customer communication. Handle booking lifecycle (creation, validation, amendments, exceptions), own KPI tracking and RCA, ensure SLA and process compliance, maintain SOPs, support audits, and collaborate with global cross-functional teams in a high-volume, night-shift environment.

The Finance Executive will manage accounting services, invoice processing, GL adjustments, balance sheet reconciliations, and engage with finance teams to ensure compliance and process improvements.

As an Analyst at Maersk Training, you will manage training-related tasks, support operational activities, handle purchase orders, and communicate with clients and stakeholders effectively.

Provide administrative and operational support in shipping and supply chain processes. Use Salesforce and Excel to analyze workflows, manage export/import procedures, communicate across teams, and work extended shifts to ensure smooth operations and continuous improvement.

Manage day-to-day accounts receivable collections including calls, dispute logging, credit monitoring, reporting, and customer follow-up. Support process improvements, assist teammates with technical/process issues, and help maintain records and customer data while supporting BCP events.

Provide inbound customer support for U.S. customers: handle calls about bookings, shipments, documentation, charges, and cases; manage case updates and escalations; assist onboarding; follow standardized workflows and maintain service quality and documentation.

Manage and grow an assigned customer portfolio in freight forwarding and integrated logistics. Drive new business, develop strategic account plans, deliver revenue and profitability targets, and promote integrated logistics and digital products. Build long-term customer relationships, understand account needs and market trends, and coordinate internal teams to ensure onboarding, contract compliance, and high-quality service delivery.

Performs day-to-day accounting operations focusing on accounts receivable, billing and invoicing, cost and budget accounting. Executes standardized routines, monitors transactions for accuracy and compliance, escalates non-routine issues, and supports financial control and reporting under supervision.

Provide administrative and operational support for shipping and supply chain processes. Perform export/import process tasks, use Salesforce and Excel, communicate with stakeholders, work extended shifts, and apply analytical skills to improve processes.

Lead Business Continuity Management for assigned processes: perform BIAs and risk assessments, create and maintain Functional Business Continuity Plans and recovery strategies, run BCMS tests and awareness sessions, maintain vital records on SharePoint, coordinate crisis response as SPOC, and report recovery status to Process Leads while ensuring ISO 22301 compliance.

Manage end-to-end booking and shipment execution, coordinate with customers, carriers and internal teams, ensure shipping documentation accuracy, monitor shipment progress, handle FCL/LCL and exceptions, support billing and training, and maintain shipment visibility trackers.

Provide post-onboarding customer support for ocean logistics: manage customer channels, handle case management, support onboarding and relationships, and assist with contract and dispute management. Perform administrative and operational tasks, apply standards, exercise independent judgment within guidelines, and resolve problems under supervision.

Manage entity books and deliver month-end, quarter-end, and year-end closings and reporting. Perform corporate and management accounting, HFM/OneStream reporting, fixed asset accounting and depreciation, and balance sheet reconciliations to ensure accurate financial statements.

Lead post-sale account management for top-volume customers to drive adoption, usage, contract renewals and commercial outcomes. Resolve escalations, coordinate cross-functional resources, support sales/account planning, manage reporting and CAT allocation, and act as a role model for the team.

Manage a portfolio of high-value customers to drive adoption, retention, and commercial outcomes. Support client managers, handle contract renewals and tenders, resolve escalations, coordinate cross-functional resources, and back up other success team members while enabling local and global initiatives.

Oversee day-to-day accounting operations including cost and budget accounting, accounts payable/receivable, billing, and compliance with accounting principles. Manage and prioritize a team, apply practical methods to resolve issues within guidelines, and support accurate financial transaction processing and budget monitoring.

Provide customer channel and case management, support customer onboarding and relationship management, handle contract and dispute matters, perform administrative and operational tasks, escalate non-routine issues, and apply standardized routines while exercising independent judgment within guidelines.

The Sales Account Manager is responsible for managing sales strategies, processes, and achieving revenue targets while developing business opportunities and mentoring less experienced staff.