Search the 41 jobs at Equiniti

As an Operations Manager, you will lead a team to deliver high-quality services while meeting performance standards and budget constraints. You will be responsible for training staff, implementing improvements, managing projects, ensuring compliance, and supporting business KPIs. Strong communication, reporting, and management skills are essential for this role.

The Information Developer collaborates with various teams to create user guides, procedures, and governance documents. They work closely with stakeholders to support system implementations and process improvements. The role involves technical writing, business analysis, and utilizing tools like MS Office, Canva, and PowerBI.

Join Equiniti as a Customer Experience Executive in the Voice Process department. Be part of a leading Shareholder Management Fin-tech Company, contributing to high-quality shareholder administration, pension, remediation, and credit technology solutions. Work collaboratively in a commercial setting, enhancing skills and services. Join a team of 1300 employees in Bangalore and Chennai, supporting global operations and clientele in 120 countries.

The Senior Specialist - Reconciliation and Controls position at Equiniti involves delivering best-in-class reconciliations, establishing effective governance, and ensuring financial control processes. The role requires attention to detail, the ability to spot trends, and improve efficiency within the business.

Managing supplier invoices, payments, petty cash, employee reimbursements, expenses, and bank reconciliations. Ensuring timely payments and accounting in WD system. Promoting equality and diversity in hiring practices.

To lead a team of Managers/Team Leaders, utilize available resources across operations, meet planned performance, and ensure high-quality cost-efficient service for customers.

The Principle Customer Experience Executive is responsible for quality checking, complaint analysis, trend analysis, and continuous improvement. They work closely with various departments to provide operational support and drive improvements in quality performance. The role includes training and coaching team members, resolving issues, and maintaining quality standards within the team.

Team leader role responsible for software configuration delivery to internal and external clients in a pension systems environment. Manage a team and ensure compliance to EQ standards. Support team members' development and assist in recruiting and onboarding new staff.

Leading a team to deliver quality service to customers in line with agreed standards, overseeing workflow, and supporting colleagues.

Quality Assurance Analyst responsible for reviewing quality assurance policies, conducting testing and inspections, analyzing data, and ensuring compliance with quality standards. Strong computer skills and knowledge of QA concepts required.

The Senior Network Engineer role at Equiniti involves a mixture of implementation/installation and operational support for the network estate and Data Centres. The role requires experience with Cisco, Juniper, Fortinet technologies, infrastructure as code, load-balancing technologies, and DNS platforms. The candidate must have a minimum of 10 years of experience in the network field and strong practical knowledge of security platforms and troubleshooting routing and switching protocols.

The Product Lead will be responsible for the effective provisioning, installation, operation, and maintenance of messaging platforms including InTune, Azure, O365, Exchange, MS Teams. Responsibilities include day-to-day management, engineering, optimizations, and performance managing of IT infrastructure systems. The candidate must have extensive experience in Windows core server technologies, MS Exchange, Active Directory, Virtual environments (VMware, RDS, Citrix), and data centre server infrastructure.

To assist shareholders in buying and selling shares, handle customer queries, and support junior team members. Lead a team to deliver quality customer service and oversee workflow planning. Core duties include answering calls and emails, improving processes, and ensuring compliance with regulations.

The Continuous Improvement Analyst at Equiniti is responsible for identifying opportunities for improvement and efficiency in business processes to deliver strategic goals. They work with operational teams, stakeholders, and project managers to implement continuous improvement strategies and ensure the delivery of intended efficiencies. The role involves root cause analysis, problem-solving, and driving positive change through Lean methodologies.

To support the complaints department in responding to complaints in a timely and accurate manner, logging, tracking, and reporting on complaints. Responsibilities include monitoring work queues, logging complaints, generating reports, processing payments, producing reports, and collaborating with stakeholders.

The Operations Analyst will be responsible for reporting on customer care center operations, analyzing data findings, and providing recommendations for improved service performance. They will also create reports for leadership, analyze service metrics, and maintain relationships with business partners.

The Staff Software Engineer role involves leading software development activities, driving innovation, and contributing to the strategic direction of the department. Responsibilities include designing and building high-quality solutions, collaborating with teams, and staying up-to-date on technological advancements.

To lead a team, utilising available resource in order to deliver a quality service to customers in line with agreed standards. Oversee and support the work of other colleagues where required. Contribute to the overall planning and workflow of the department.

Assisting shareholders in buying and selling shares, handling customer queries, supporting team members, and ensuring compliance with regulatory requirements in the Customer Experience Centre of Equiniti's India Operations team.

Senior Software Engineer responsible for supporting the underlying platforms of LAMDA and PAPPS/PARIS, implementing new features, resolving product and data faults, and contributing to development efforts. Experience in Oracle development, programming languages like SQL, C#, .NET, and FoxPro, software development lifecycles, and supporting multi-user applications is required. Strong communication, troubleshooting, and teamwork skills are essential.