Jobs at Equiniti

Answer inbound calls and emails from shareholders, assisting with share purchases, sales, and basic account queries. Escalate complex issues to senior colleagues, complete team workloads, meet service-level agreements, and follow regulatory, quality, security, and company procedures. Contribute to process improvements and maintain compliance with physical and information-security requirements.

Assist shareholders with buying and selling shares, answer inbound calls and emails, resolve customer queries, meet service-level and quality targets, follow regulatory and security procedures, and escalate complex issues. The role requires strong communication, customer support experience, CRM familiarity, AML and data protection awareness, adaptability, multitasking, and willingness to work US shifts.

Performs clerical and administrative support tasks using established procedures and service standards. Responsibilities include accurate account and data administration, responding to routine enquiries, meeting deadlines, maintaining quality and regulatory compliance, protecting information, and supporting team workloads. The role also requires effective communication, written accuracy, personal organization, keyboard and system skills, and awareness of business processes and applicable regulations.

Performs clerical and administrative support duties, including account and data administration, standard enquiry handling, written correspondence, quality checks, regulatory compliance, and accurate completion of team workload within established service standards. The role requires effective communication, personal organization, keyboard proficiency, attention to detail, and adherence to security, regulatory, and operational procedures.

Answer inbound calls and emails from shareholders, helping them buy or sell shares and resolving basic queries within service standards. Escalate issues when appropriate, support team workloads, identify process improvements, follow regulatory and company procedures, maintain quality and security standards, and complete work within service-level agreements.

Supports daily group treasury operations, including cash and liquidity monitoring, payments, settlements, bank-account administration, treasury-system data maintenance, reporting, reconciliations, and financial-risk support. The role prepares accurate records, follows control procedures, investigates exceptions, supports forecasting and funding activities, and coordinates with banks and internal Finance teams while developing treasury expertise.

Assist shareholders with buying and selling shares, answer inbound calls and emails, resolve customer queries, and escalate complex issues. Meet accuracy, quality, volume, and service-level targets while following regulatory, security, data protection, AML, and company procedures. The role also involves completing team workloads, identifying process improvements, working US shifts, and maintaining strong customer service standards.

Manages procurement operations, including requisitions, purchase orders, receipts, contract uploads, supplier onboarding, due diligence, invoice queries, and procurement helpdesk support. Produces dashboards and management information, monitors SLAs and KPIs, supports stakeholder needs across US and EMEA, conducts root-cause analysis, and assists with training and process improvement.

Performs clerical and administrative support duties, including accurate account and data processing, responding to routine enquiries, preparing written correspondence, meeting deadlines, maintaining quality and regulatory standards, and supporting team workloads. The role requires effective communication, basic planning, keyboard and system skills, attention to detail, and adherence to security, compliance, and company procedures.

Performs clerical and administrative support for client and non-client money reconciliation. Responsibilities include completing accurate reconciliation tasks, handling routine enquiries, escalating complex issues, meeting deadlines, maintaining regulatory and security compliance, protecting sensitive financial data, and supporting process improvements. The role requires clear communication, accurate written work, personal organization, keyboard and systems proficiency, knowledge of team procedures, and awareness of applicable regulatory requirements.

Assist shareholders by phone and email with buying or selling shares, answer holding-related queries, follow service standards and regulatory procedures, and escalate complex issues appropriately. Contribute to team workload, identify process improvements, support daily team management, act as a subject matter expert for junior colleagues, and assist with training. Maintain accurate written and verbal communication while using operational systems effectively.

Assists shareholders with buying and selling shares through inbound calls and emails. Resolves basic customer queries, escalates issues when needed, meets service-level and quality standards, follows UK regulatory and company procedures, protects confidential information, and contributes to team workloads and process improvements.

Lead and maintain information security compliance programs, manage audits and control assessments (ISO 27001, SOC 2, GDPR, DORA, etc.), perform risk assessments, collect and validate audit evidence, track findings and remediation, support governance and reporting, respond to customer security questionnaires, and partner with stakeholders to drive compliance and risk reduction.

The Junior Finance Business Partner supports financial management and strategic decision-making, including budgeting, forecasting, and financial analysis for Central Functions.