Jobs at Equiniti

Assist shareholders with buying and selling shares, answer inbound calls and emails, resolve customer queries, meet service-level and quality targets, follow regulatory and security procedures, and escalate complex issues. The role requires strong communication, customer support experience, CRM familiarity, AML and data protection awareness, adaptability, multitasking, and willingness to work US shifts.

Assist shareholders with buying and selling shares, answer inbound calls and emails, resolve customer queries, and escalate complex issues. Meet accuracy, quality, volume, and service-level targets while following regulatory, security, data protection, AML, and company procedures. The role also involves completing team workloads, identifying process improvements, working US shifts, and maintaining strong customer service standards.

Package, test, and deploy enterprise applications across Windows environments using Intune and SCCM. Maintain Windows 11 builds, Autopilot provisioning, operating system deployment task sequences, BIOS and driver updates, endpoint security policies, compliance configurations, and PowerShell automation. Troubleshoot endpoint issues, support migration to cloud-native management, improve deployment processes, document standards, and mentor junior engineers.

Manage enterprise database platforms across on-premises and Microsoft Azure environments. Responsibilities include cloud migrations, database administration, performance tuning, monitoring, security, backup and recovery, high availability, disaster recovery, automation with Terraform and scripting, release management, troubleshooting, documentation, technical mentorship, and on-call support for business-critical services.

Leads strategic sourcing, tendering, category strategies, supplier relationship management, contract governance, procurement compliance, and cost-saving initiatives. Partners with stakeholders, manages supplier risk and performance, supports negotiations and onboarding, maintains procurement records, and drives process improvements across the organization.

Performs clerical and administrative support duties, including accurate account and data processing, responding to routine enquiries, preparing written correspondence, meeting deadlines, maintaining quality and regulatory standards, and supporting team workloads. The role requires effective communication, basic planning, keyboard and system skills, attention to detail, and adherence to security, compliance, and company procedures.

Performs clerical and administrative support for client and non-client money reconciliation. Responsibilities include completing accurate reconciliation tasks, handling routine enquiries, escalating complex issues, meeting deadlines, maintaining regulatory and security compliance, protecting sensitive financial data, and supporting process improvements. The role requires clear communication, accurate written work, personal organization, keyboard and systems proficiency, knowledge of team procedures, and awareness of applicable regulatory requirements.

Assist shareholders by phone and email with buying or selling shares, answer holding-related queries, follow service standards and regulatory procedures, and escalate complex issues appropriately. Contribute to team workload, identify process improvements, support daily team management, act as a subject matter expert for junior colleagues, and assist with training. Maintain accurate written and verbal communication while using operational systems effectively.

Assists shareholders with buying and selling shares through inbound calls and emails. Resolves basic customer queries, escalates issues when needed, meets service-level and quality standards, follows UK regulatory and company procedures, protects confidential information, and contributes to team workloads and process improvements.

Lead and maintain information security compliance programs, manage audits and control assessments (ISO 27001, SOC 2, GDPR, DORA, etc.), perform risk assessments, collect and validate audit evidence, track findings and remediation, support governance and reporting, respond to customer security questionnaires, and partner with stakeholders to drive compliance and risk reduction.

The Junior Finance Business Partner supports financial management and strategic decision-making, including budgeting, forecasting, and financial analysis for Central Functions.