Equiniti
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The RPA Developer will automate business processes at Equiniti using Blue Prism, SQL, and OCR tools. They will collaborate with stakeholders to identify automation opportunities, develop and implement automation solutions, conduct testing, and provide ongoing support for these solutions to enhance operational efficiency.
The Principal Customer Experience Executive is responsible for quality checking, complaint analysis, trend analysis, and continuous improvement efforts. This role includes training team members, identifying and resolving operational issues, and ensuring adherence to quality and information security policies. The incumbent will drive improvements in quality performance and motivate team members.
The Lead – Innovation Centre oversees the development and maintenance of end-user computing solutions, managing projects and a team of specialists. This role ensures high service quality while collaborating across departments to deliver scalable solutions that meet organizational needs.
The Staff Software Engineer role involves developing and maintaining software solutions, promoting engineering excellence, evaluating emerging technologies, mentoring engineers, and contributing to technical roadmap planning. Required skills include full stack development, database design, and unit testing.
The Customer Experience Executive assists shareholders with queries about their shareholding accounts, including buying and selling shares. This role involves answering inbound calls and emails, providing support according to service standards, ensuring compliance with regulations, and identifying areas for process improvement, all while adhering to company procedures.
The Finance Executive will manage cost accruals, month-end close activities, and client queries. Responsibilities include maintaining revenue recognition policies, collaborating with UK Finance partners, and improving process efficiencies. The role requires adherence to Equiniti's standards and ensuring timely delivery of services with high accuracy.
The Process Executive will manage client contributions, money matching, and account reconciliation tasks. They will ensure timely delivery and data accuracy, handle client queries, and maintain communication with client payrolls. The role requires strong customer service skills and the ability to work independently and collaboratively while adhering to SLAs.
The Customer Experience Executive assists shareholders with queries related to their shareholding accounts, including buying and selling shares. They communicate effectively with clients, ensure adherence to company procedures and compliance standards, and contribute to the team's workload while improving their skills in customer service.
The Procurement Buyer at EQ will manage procurement operations, providing helpdesk services and handling purchase requisitions. The role includes maintaining supplier catalogs, supporting compliance activities, performing spend analytics, and managing supplier onboarding processes. Strong communication and a team-oriented approach are essential for success in this position.
The Principal Software Engineer will design, develop, and maintain software solutions primarily using Java. Responsibilities include collaborating with other developers, creating technical documentation, and providing support for complex issues. The role requires mentoring team members and ensuring best practices in project delivery while working closely with various stakeholders to meet project milestones.
The Customer Experience Executive assists shareholders with buying and selling shares, manages customer queries, and ensures compliance with company procedures. The role involves answering calls and emails, providing information to customers, and contributing to the completion of team workloads.
The role involves assisting shareholders with buying and selling shares by responding to their queries via calls and emails. The incumbent will ensure compliance with service standards and regulations, contribute to team workload, and improve their skills while adhering to security protocols.
The Team Leader in Operations will guide a team to deliver high-quality customer service, monitor team performance, ensure compliance with internal and external standards, coordinate resource allocation, and pursue personal and team development to adapt to business changes.
The Information Developer is tasked with creating comprehensive documentation, including user guides and procedures, by collaborating with business experts and project managers. This role involves gaining insights from various resources and ensuring documentation standards are maintained, while also working agilely with delivery teams to facilitate successful project implementations.
The Principle Process Executive will manage and issue bulk email communications, liaising with stakeholders, ensuring quality service delivery, and supporting onboarding and communications for UK Shareholder Services. Attention to detail is critical due to the visibility of the role's outputs.
The Information Developer collaborates with various stakeholders to create user guides and operational procedures. Responsibilities include planning, writing, organizing documentation, and partnering with Subject Matter Experts to ensure accuracy, all while utilizing Agile methodologies and tools like MS Office and PowerBI.
Lead a team to deliver quality services by organizing, monitoring workflow, and ensuring adherence to standards. Oversee team performance and support adjustments for improved efficiency, while ensuring compliance with internal policies and regulations. Foster development and communication within the team and operational partners.
As a Subject Matter Expert, you will support the team and team leader by delivering training, coaching, and quality monitoring to enhance performance. Responsibilities include analyzing key quality data, coaching team members, ensuring adherence to operational policies, and improving continuous service standards. You will also resolve issues and communicate effectively with stakeholders.
The Senior Specialist - Reconciliation and Controls role involves managing reconciliations, ensuring financial controls, and fostering relationships with stakeholders. The position requires attention to detail and the ability to think strategically to improve efficiency and accountability in financial processes.
As a Senior Software Engineer, you will support platforms LAMDA and PAPPS/PARIS, ensuring system availability, resolving technical issues, implementing new features, and contributing to the development lifecycle. You will engage with clients and teams to maintain high operational standards and deliver enhancements.