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Cloud • Security • Software • Cybersecurity • Automation
Manages an assigned portfolio of customer renewals from initial tracking through on-time closure. Engages customers consultatively, identifies expansion opportunities, prepares renewal documentation, reviews usage and contract details, escalates complex issues, and collaborates with Sales, Customer Success, and Finance. Maintains accurate CRM records, supports forecasting, prioritizes tasks within established processes, and develops skills for managing increasingly complex accounts.
