Jobs at Kone

Provides technical support to field teams for elevator, escalator, and building door products. Responsibilities include material identification, material master and product data management, BOM creation, replacement studies, spare-parts support, RFQ processing, and technical documentation. The role requires SAP, PDM/PLM, engineering drawing, and supply chain knowledge, along with collaboration across global teams.

Prepares and revises elevator, escalator, travelator, and autowalk shop, tender, installation, and as-built drawings. Reviews architectural and structural inputs, creates localized and finish drawings, resolves site engineering issues, supports construction coordination, and participates in customer meetings. Ensures compliance with engineering policies, local codes, and EN standards while delivering accurate documentation and collaborating with global teams.

Provides technical product expertise for elevator, escalator, and autowalk solutions. Coordinates engineering, costing, specifications, lead times, installation, maintainability, and compliance for standard and non-standard projects. Supports sales, field operations, supply chain, project management, installation, and maintenance teams. Creates layouts, performs energy calculations and traffic analyses, conducts technical site surveys, manages product requirements, supports ordering and documentation, and delivers technical training.

Provides technical support for frontline and global spares teams, including material identification, urgent quotations, supplier recommendations, replacement studies, warranty analysis, and purchasing clarification. Manages spare-material lifecycles, product data, catalog maintenance, compliance documentation, and regulatory reporting. Supports pricing through cost analysis, benchmarking, and supplier negotiations while coordinating globally on technical and master-data processes.

Business Controller responsible for financial analysis, budgeting, forecasting, KPI development, profitability analysis, revenue and cost recognition, compliance monitoring, project provisions, tendering support, and business partnering. The role provides financial insights to business leaders, manages reporting quality, supports process simplification, evaluates risks and opportunities, and coordinates planning and performance actions across a multicultural organization.

Design and optimize finance data products on Databricks (bronze-to-gold) by translating business needs into data pipelines and models, improving data quality, cataloging products, supporting incidents, and guiding engineering and stakeholders on architecture and consumption.

Lead KONE’s global People Analytics domain by defining its strategy, operating model, technology roadmap, and governance. Own analytics solutions in partnership with HR, IT, and business stakeholders; represent People & Communications in data governance forums; and support training, data literacy, and standardized people-data practices worldwide. The role requires leadership across business and technical teams, knowledge of HR analytics technologies such as Workday and Power BI, and understanding of AI, machine learning, automation, cloud infrastructure, and data architecture.

Designs complex, customized elevator engineering solutions and general arrangement drawings. Analyzes contracts, specifications, codes, and customer requirements; selects suitable products and components; develops concepts and technical outputs; and considers safety, installability, maintainability, manufacturability, sustainability, and cost. Acts as an engineering stakeholder on global and cross-functional projects, may lead development activities or major-project design support, reviews work, communicates progress, and shares expertise with global teams.

Analyzes customer technical requirements, selects and designs suitable engineering solutions and components, and creates drawings and other technical outputs. Considers safety, standards, installability, maintainability, manufacturability, sustainability, and cost. Reviews work, reports progress, communicates deviations, and collaborates with engineering teams. May provide training, contribute to engineering tools and process development, and support R&D and product change activities.

Design and prepare general arrangement drawings (GAD) for elevators, perform strength calculations, create BOMs, ensure component interfaces with building drawings, analyze customer requirements, propose competitive solutions, and coordinate with cross-functional teams to deliver assigned layout engineering tasks on schedule.

Lead and build a global security verification and validation function for products and digital solutions. Own strategy, team hiring, tooling standardization, pen-testing, bug bounty, AI-first test automation, and integration of security verification into the SDLC. Coordinate with R&D, IT, cyber defense, and customers, and represent KONE in audits and IEC 62443 certifications.

Ensure system stability and drive operational excellence across cloud-based services. Manage incident lifecycle, perform advanced troubleshooting, run RCA/problem management, maintain CI/CD pipelines, create automation scripts, monitor system health, optimize infrastructure for performance and cost, and collaborate with cross-functional teams to support production operations and continuous improvement.

Design, test, and validate analog and digital electronic circuits and embedded systems using industry EDA and simulation tools. Support component selection, compliance with IEC/IPC/EN/CSA standards, prototype development, field testing, documentation, and cross-functional collaboration with mechanical, software, and manufacturing teams.

The Associate Expert - Content Solutions ensures the stability and improvement of enterprise content solutions using platform management and integration, focusing on quality and security.

Design, build and operate enterprise automation solutions using Microsoft Power Platform (Power Apps, Power Automate, AI Builder, CoPilot, Dataverse). Automate workflows, integrate with APIs and Microsoft 365, ensure scalability and security, gather requirements, support users, guide pro- and citizen-developers, and contribute across the software development lifecycle while practicing Agile and DevOps ways of working.

This role involves developing customer relationships, generating leads, creating solutions to meet customer needs, and ensuring customer satisfaction. The engineer is responsible for managing sales opportunities and contracts, documenting interactions, and coordinating with various teams to drive sales success.

Design and document IT product features for contact center solutions (Genesys Cloud/Engage). Translate user needs into technical designs, create backlog items, support implementation, ensure compliance, assist operations during incidents, and coordinate stakeholder validation and training.

Design, configure, and support Genesys Cloud contact center solutions. Develop integrations, maintain technical documentation, handle incidents (Sev1/Sev2), run tests and deployments, mentor developers, ensure ITIL-aligned change management, and support platform upgrades, security compliance, and operational excellence.

Operate and support Azure-hosted, containerized remote-monitoring solutions. Ensure high availability, performance, security, and cost optimization. Build and maintain CI/CD pipelines for Java apps, manage AKS/Kubernetes workloads, perform deep troubleshooting across infrastructure, databases and applications, automate operational tasks, monitor systems with Azure tooling, and lead incident/change management.

Lead the KTOC product for Tendering and Ordering: define roadmap, prioritize backlog, translate stakeholder needs, design integrated solutions, track KPIs, manage product financials, and drive Agile/DevOps delivery with global stakeholders.