Search the 12 jobs at Lightcast

Responsible for developing pricing strategies, implementing pricing policies, and optimizing revenue and profitability. Requires market understanding, analytical skills, and cross-functional collaboration. Reports to Director of Sales Operations and partners with Product, business units, and Finance.

As a Senior Technical Writer, you will develop and maintain documentation for Lightcast products, ensuring clarity and accuracy while improving the documentation system. Responsibilities include training junior writers, monitoring documentation effectiveness, and collaborating with engineering teams.

The Associate Instructional Designer is responsible for creating effective training programs, defining learning objectives, delivering product training, collaborating with teams to solve business problems, and evaluating instructional program effectiveness.

The Senior Product Analytics Lead will establish and lead the product analytics function, collaborating with cross-functional teams to define KPIs, analyze data, and provide insights that enhance product performance and user experience.

The Training and Instructional Design Manager will lead the creation and implementation of engaging training programs, define learning objectives linked to product goals, and develop certification programs. Responsibilities include developing training content, monitoring program effectiveness, and collaborating with internal stakeholders to support product releases.

The Product Implementation Specialist will support product deployments, ensuring accurate configurations and data management. Responsibilities include handling system setups, assisting with data migration, monitoring workflows, troubleshooting technical issues, and maintaining records of implantation processes.

As a Jira Administrator at Lightcast, you will manage and maintain Jira, implement efficient workflows for teams, design reports and dashboards, and provide technical support while ensuring tools are optimized for productivity and aligned with business needs.

As a Staff Software Engineer, you will lead the design and implementation of large-scale software projects, provide technical leadership, mentor junior engineers, and ensure software scalability and reliability. You'll collaborate with cross-functional teams to analyze requirements, promote engineering best practices, and stay updated on emerging technologies.

The Senior Manager - Customer Support will lead the product support organization, delivering exceptional support experiences to customers. Responsibilities include defining support objectives, tracking performance through KPIs, identifying customer experience enhancements, and collaborating across functions to improve operational efficiency.

Join Lightcast as a Technical Support Engineer, providing frontline technical support to customers. Resolve issues, assist with installations, and collaborate with engineering teams. Monitor alerts, manage tickets, and escalate issues as needed. Communicate with clients via email and chat.

Senior Software Engineer responsible for designing and implementing robust software solutions using MS technologies, Java, SQL/NoSQL databases, Cloud technologies, and Python programming. Must exhibit strong leadership, collaborate effectively, and adhere to Agile methodologies. Bachelor's or Master's degree in Computer Science required with 8-10 years of experience in software development.

The Data Aggregation & Curation Associate at Lightcast will collect, organize, and maintain data across job portals using company tools, supporting the Engineering team in providing accurate labor market insights. Responsibilities include analyzing web data, troubleshooting web scrapers, maintaining data quality, and reporting through JIRA and Confluence, while adhering to SLAs and Agile processes.