Search the 73 jobs at MetLife

Conduct regular one-on-one coaching sessions, monitor call quality, develop training programs, and track performance improvement in a customer success role.

Specialist in Technology Services with 4-6 years of experience in testing Insurance applications, writing test scenarios/test cases, supporting UAT, and defect management. Proficient in Microsoft Excel, Agile Methodology, and insurance domain knowledge. Strong communication and analytical skills with the ability to work with large datasets.

The Unit Manager - Technology Services will be responsible for ensuring the availability and performance of applications meet business requirements, collaborating with stakeholders, leading projects, and managing resources for successful implementation. They will also develop and maintain relationships with business users, perform user acceptance testing, and monitor project progress and milestones. The role involves strategic planning, risk management, and change management, with a focus on project tracking and communication with stakeholders.

Review missing data elements, initiate medical requests, prioritize tasks, communicate with stakeholders, meet targets and standards.

Unit Manager - Human Resources Business Partner, candidate identified already. #BI-Hybrid

Responsible for updating broker information, preparing commission statements, resolving compensation queries, and implementing corrective actions as needed. Requires good analytical and computer navigation skills, knowledge of insurance principles, and strong communication skills.

Responsible for preparing reports, dashboards, and resolving discrepancies in reports for the Operations team. Must have 2-4 years of experience in BPO/Insurance industry with strong technical skills in SQL, MIS Reporting, and MS Office applications.

Preparation and review of US GAAP financial statements, footnotes, and quarterly financial statements packets. Project management for financial reporting objectives. Coordination with internal stakeholders for financial statement information.

Assistant Manager - Business Excellence with 12+ years of experience in Lean Six Sigma methodologies, project execution, stakeholder management, and process improvement. Strong analytical, communication, and soft skills. Proficient in MS Office.

Responsible for preparing quarterly and annual reports, financial statements, and disclosures for invested asset classes and investment vehicles. Participates in process improvements and special projects to prevent inaccurate reporting. Collaborates with various departments to compile data and report financial information effectively.

Unit Manager - Risk with responsibilities including maintaining communication with management, consulting with clients on control issues, supporting manager in resolving high-risk issues, and building relationships with key business contacts.

Handle and administer Family & Medical Leave Act standalone and other leave claims, evaluate eligibility, make claim decisions, perform leave administration tasks, update systems, interact with various stakeholders.

The Single Sign-On (SSO) / Federation Services Engineer will be responsible for delivering solutions using various Identity and Access Management (IAM) tools including CA SiteMinder, Azure SSO, and Ping Identity. Responsibilities include deploying and administering SSO solutions, configuring encryption and signing of SAML assertion, providing support for MetLife's SSO infrastructure globally, and more. Requires 7+ years of experience with specific IAM tools and protocols.

Senior Test Engineer responsible for testing Insurance applications and supporting UAT with good Insurance domain knowledge. Must have experience in Agile Methodology, writing test scenarios/test cases, and performing UAT. In-depth knowledge of Microsoft Excel and good communication skills are required.

Senior Associate in Operations responsible for managing broker service-related queries and requests in the Insurance industry, ensuring quality and customer service standards are met. Duties include reviewing CPAM requests, conducting audits, resolving escalations, updating systems, and collaborating with stakeholders.

The Single Sign-On (SSO) / Federation Services Engineer will be responsible for delivering solutions using various Identify and Access Management (IAM) tools including CA SiteMinder, Azure SSO, and Ping Identity. This position requires expertise in SSO and Federation, collaboration with cross-functional teams, and ensuring compliance with Information Security policies.

Migration function responsible for migrating business processes from GOSC with a time-tested methodology and ensuring seamless establishment of capabilities at GOSC.

The MIS executive will be responsible for managing and maintaining the GOSC IT Function's information systems, ensuring data accuracy, security, and accessibility. They will also analyze and report on the performance and efficiency of the information systems and provide technical support and guidance to the users and stakeholders.

Perform accounting reconciliation functions, process transactions, investigate discrepancies, and produce financial reports. Requires knowledge of MS Office suite, US accounting principles, and English proficiency.

Responsible for reviewing and preparing financial reports, reconciling variances, and participating in special projects related to process improvements. Strong expertise in Alteryx and regulatory reporting required. Excellent communication skills and ability to work independently and as part of a team.