Jobs at NewRocket

The ServiceNow Solution Architect - AI role involves leading and mentoring a team, designing and deploying AI-driven applications, managing application development, and integrating solutions into ServiceNow modules. Responsibilities include coordinating with stakeholders, troubleshooting, and ensuring adherence to technical standards.

Lead process governance and quality management for ServiceNow delivery. Define enterprise delivery processes, QMS, KPIs/SLAs, audits, and continuous improvement. Mentor teams, drive release/testing standards, collaborate with practice leads and clients to improve implementation maturity and reduce rework.

As a Senior Software Engineer, you will develop applications for Work Order management in ServiceNow, ensuring proper CMDB binding and collaborating with stakeholders to enhance functionality.

The Senior Software Engineer will lead a team in customizing ServiceNow applications, developing integrations, and managing projects for clients, focusing on SAM Pro and ITSM.

The ServiceNow Business Analyst will document business requirements, improve processes, produce specifications, and facilitate client testing for ServiceNow implementations.

The Senior Software Engineer will lead a team in developing and customizing ServiceNow applications, particularly focusing on ITOM, integrations, and supporting operational requirements.

The Proposal Leader drives strategy and governance for complex proposals, aligning solutions with client outcomes and improving win rates in ServiceNow consulting deals.