Jobs at Sagility

Handle claims administration via inbound/outbound calls, process and update claim records per policy, resolve customer issues or escalate, maintain SLA-driven quality and TAT, and use Excel for reporting.

Entry-level role handling non-voice claims administration tasks: process claims, meet SLAs and TAT, maintain quality and productivity, learn related process areas, and support team performance through coaching, metric management, and problem-solving.

Entry-level role supporting claims administration (non-voice) and process implementation. Responsibilities include processing claims, meeting SLAs and productivity targets, adhering to quality standards, learning process areas, and using office software. Strong communication, analytical, and customer-service skills are required.