Jobs at Sagility

Processes healthcare claims and coding-related tasks while meeting quality, productivity, SLA, and turnaround targets. Interprets complex scenarios, resolves assigned work, and supports auditing and reporting. Serves as a subject matter expert, mentors new team members, coordinates activities, drives process improvements, and manages performance metrics. The role also requires strong communication, customer service, problem-solving, coaching, and analytical skills in a complex global environment.

Process healthcare claims and coding work while meeting productivity, quality, security, SLA, and turnaround-time standards. The role requires healthcare knowledge, analytical reasoning, communication, customer service, reporting, financial analysis, and process improvement skills. Responsibilities also include handling calls, supporting projects, monitoring metrics, coaching teams, managing workloads, resolving issues, and maintaining HIPAA and ISO compliance in a global operational environment.

Process healthcare claims and coding-related work while meeting productivity, quality, SLA, and turnaround-time targets. Apply healthcare knowledge, analytical reasoning, communication, and customer service skills. Maintain HIPAA and ISO compliance, support audits, handle calls, manage reporting and metrics, and contribute to process improvements, coaching, and cross-functional projects. The role requires effective workload management, problem-solving, conflict resolution, and adherence to attendance and security standards.

Handle claims administration via inbound/outbound calls, process and update claim records per policy, resolve customer issues or escalate, maintain SLA-driven quality and TAT, and use Excel for reporting.

Entry-level role handling non-voice claims administration tasks: process claims, meet SLAs and TAT, maintain quality and productivity, learn related process areas, and support team performance through coaching, metric management, and problem-solving.

Entry-level role supporting claims administration (non-voice) and process implementation. Responsibilities include processing claims, meeting SLAs and productivity targets, adhering to quality standards, learning process areas, and using office software. Strong communication, analytical, and customer-service skills are required.