UL Solutions
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The Customer Success Specialist will manage client portfolios, ensuring successful software adoption and customer satisfaction through strategic engagements. Responsibilities include coordinating post-sales services, executing action plans for customer goals, and driving renewal strategies. The role requires strong communication and collaboration skills with technical and non-technical stakeholders to foster client relationships and drive value.
The Senior Manager, Global Process Owner will manage and optimize global business processes, ensuring efficiency and alignment with organizational goals. Responsibilities include designing process improvements, stakeholder management, performance measurement, change management, and continuous improvement using methodologies like Lean Six Sigma.