Counsel prospective students and parents about courses, career paths, and admissions. Manage walk-in and online inquiries, conduct calls and cold outreach, follow up with leads, maintain CRM data, coordinate admissions, and achieve enrollment targets through effective relationship building and conversion strategies.
About Toprankers
Toprankers is one of India’s leading EdTech platforms, transforming the way students prepare for competitive exams and careers in law, management, design, and beyond. Our mission is to help students discover their potential and accelerate their journey toward excellence through personalized learning, expert mentorship, and technology-driven education.
Job Title: Academic Counsellor
Working Days: 6 days a week (Sunday working, 1 weekday off)
About the Role:
We are looking for a proactive and result-driven Academic Counsellor who will manage both
walk-in (offline) and online student inquiries. The role involves counselling students and parents
visiting the center, as well as handling leads via calls and other channels to drive admissions.
Key Responsibilities:
• Counsel walk-in students and parents at the center regarding courses, programs, and
career paths
• Convert walk-in inquiries into admissions through effective counselling and relationship
building
• Handle online leads through calls, follow-ups, and cold calling
• Guide prospective students and address their queries to drive conversions
• Maintain regular follow-ups with leads to ensure closure
• Update and manage lead data in CRM systems
• Achieve daily/weekly/monthly admission targets
• Coordinate with internal teams for smooth admission processes
Requirements:
- Strong communication and interpersonal skills
- Experience in face-to-face counselling is highly preferred
- Comfortable with cold calling and handling online leads
- Target-oriented with a strong ability to convert leads
- Knowledge of CRM tools is an added advantage
- Graduate in any discipline (English literature is preferred)
What We Offer:
• Opportunity to work with a fast-growing EdTech organization
• Performance-driven and supportive work environment
• Competitive salary with incentives
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What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
