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Harris healthcare

Account Follow-up Representative

Job Posted 23 Days Ago Reposted 23 Days Ago
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Remote
Hiring Remotely in India
Entry level
Remote
Hiring Remotely in India
Entry level
Responsible for following up on patient accounts for insurance payments, handling unpaid claims, and resolving outstanding balances through effective communication with insurance companies.
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Minimum Qualifications:

  • High School or equivalency diploma required
  • 5 years' experience in account follow-up role performing follow-up on hospitals’ inpatient and outpatient insurance claims   
  • Bilingual (written, verbal and listening)
  • This is an WFO (Work from Office requirement) in Mumbai only.

Soft Skills:

  • Excellent communication, good judgment, tact, initiative, and resourcefulness
  • Must be detail oriented, organized, and ability to multi-task
  • Possess ability to concentrate for long periods of time
  • Ability to work individually and/or as part of a team
  • Ability to demonstrate supportive relationships with peers, clients, partners, and corporate executives
  • Must be flexible with a “can do” attitude and the ability to remain professional under high pressure situations
  • Demonstrates the ability to learn new systems quickly and develop proficient operating skills within a reasonably short timeframe
  • Must be able to follow directions and to perform work according to department standards independently
  • Must be emotionally mature and able to function effectively under high pressure situations

The role utilizes software to complete daily tasks, the following are a few examples of software utilized: the hospital's EHR, billing clearinghouses, MicroSoft products (Excel, Outlook email, Teams, Word), insurance payor portals, e-faxing solutions.

Shift timing: 6.30pm-3.30am IST

This is an WFO (Work from Office requirement) in Mumbai only.

Top Skills

Ehr System
Medteam Ticketing System

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