The Account Manager - Paid Social ensures high-quality delivery of social media campaigns, manages client feedback, and conducts quality audits while training junior planners.
The Senior QA Analyst is a client-facing role responsible for ensuring high-quality delivery across social media campaigns executed on platforms such as Meta (Facebook & Instagram), Snapchat, LinkedIn, Twitter/X, Pinterest, and Reddit. The role primarily focuses on reviewing and validating work completed by onshore team members and managing day-to-day feedback mechanisms to ensure accuracy, compliance, and adherence to client and internal quality standards.
The incumbent works closely with clients and onshore stakeholders to conduct detailed quality audits, identify defects, and provide clear, actionable feedback that drives continuous improvement. This role requires strong subject matter expertise in social advertising platforms, strong analytical skills, and the ability to operate independently in a fast-paced environment while maintaining accountability for quality outcomes.
The incumbent works closely with clients and onshore stakeholders to conduct detailed quality audits, identify defects, and provide clear, actionable feedback that drives continuous improvement. This role requires strong subject matter expertise in social advertising platforms, strong analytical skills, and the ability to operate independently in a fast-paced environment while maintaining accountability for quality outcomes.
Job Description:
Job Responsibilities include, but are not limited to the following:
- Strong Subject matter expertise in the domain an eye for detail
- Execution of assigned jobs
- Excellent Analytical / Logical reasoning abilities
- Provide clear feedback to clients to drive corrections and improvements
- Demonstrate multi-tasking ability, conduct quality checks on multiple critical campaigns / projects
- Audit critical jobs generated by various teams
- Report the details of the QA on a daily dashboard and record the details onto the ticketing system tool
- Check ticketing system for accuracy of error reporting by the QA teams
- Identify, track and report any leakage in errors / defects from the teams/QC checks in the Ad Ops
- Train/monitor junior planners and help them with their performance
- Quality check their own work and able to complete tasks independently
Qualifications/Skills:
- 3 to 5 years of professional experience with Advertising agency or professional services experience preferred
- Platform experience:
- Must have: Meta (Facebook & Instagram), Pinterest, Twitter and LinkedIn
- Good to have: Meta (Facebook & Instagram), Snapchat, LinkedIn, Twitter/X, Pinterest, and Reddit.
- Strong attention to detail with excellent communication & presentation skills.
- Skilled in managing client expectations, timelines, and follow-ups
- Ability to confidently present audit findings to clients with clear insights, risks, and actionable recommendations
- Strong organization skills.
- Strong MS Excel & MS PowerPoint skills.
- Should possess strong analytical & verbal reasoning capabilities.
- Ability to multi-task on various accounts along with providing inferences on them.
Additional Information
Flexible to work across different time zones/shifts (including night shift)
Location:
DGS India - Chennai - Anna Nagar Tyche TowersBrand:
ParagonTime Type:
Full timeContract Type:
PermanentSimilar Jobs
AdTech • Marketing Tech • Software
The Account Manager will implement and optimize Paid Social campaigns, supervise junior staff, and provide performance insights to clients.
Top Skills:
Campaign Management SoftwarePaid SocialPerformance Reporting Tools
AdTech • Marketing Tech
Implement and execute Paid Social campaigns, optimize performance, manage client communication, and supervise junior staff in daily activities.
Top Skills:
Campaign Management SoftwarePaid SocialPerformance Reporting Tools
AdTech • Marketing Tech • Software
The Senior Account Manager leads Paid Social campaign implementation, ensures operational success, manages client communications, and develops account strategies and relationships.
Top Skills:
Paid Social
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
