Job Description:
Key Responsibilities:- Initiate and manage collection activities for B2B clients across India.
- Send payment reminders via email, SMS, and phone calls based on aging buckets.
- Maintain accurate records of communication, payment commitments, and follow-ups.
- Coordinate with sales, finance, and legal teams for dispute resolution and escalations.
- Generate and share collection reports and dashboards with management.
- Ensure compliance with internal policies and regulatory guidelines.
- Support regional language communication as needed for client interactions.
- Escalate chronic defaulters to legal or third-party collection agencies as per SOP.
- Bachelor’s degree in Commerce, Finance, Business Administration, or related field.
- 5+ years of experience in B2B collections, credit control, or accounts receivable.
- Proficiency in MS Excel and ERP/CRM systems.
- Strong verbal and written communication skills in English and Hindi.
- Knowledge of English & Hindi and preferably along with any regional languages (e.g., Tamil, Telugu, Kannada, Marathi, Bengali).
- Experience in the healthcare or medical device industry.
- Familiarity with collections compliance and legal escalation processes.
- Analytical mindset and ability to work with data-driven KPIs.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
