Analyst, Software & Applications

Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.
You provide software and application expertise and analysis to support implementation of the strategy and the solution.
How you will contribute
You will provide expert consultation for a specific software or application, leading on issues and resolutions, optimizing service delivery to meet business demands and the service operations strategy. To excel in this role, you will recommend steps to optimize investments and benefits and to mitigate risks for a specific application. In addition, you will identify suppliers, evaluate them, on-board new vendors, and oversee them, work with project resources to provide design collateral and to configure software components that are aligned with security policy and governance, ensure adherence configuration standards and processes, and share your knowledge of the technology with relevant stakeholders.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Working with multiple vendors and encouraging collaboration for a specific software or application
• Working on complex projects
• Stakeholder management and influencing skills
• Service delivery, support and excellence
• Project management
• Working in a global IT function with regional or global responsibilities in an environment similar to Mondelēz International
• Working with IT outsourcing providers using frameworks such as the IT International Library
• Working with internal and external teams and leading when necessary

More about this role
The purpose of the M365 SDE position is to provide MDLZ business with reliable technical solutions on the M365 platform. The COE Team supports a diverse variety of technical solutions built with M365 technology and products.
What you need to know about this position:
The M365 SDE acts as a technical contact, providing visibility for the M365 COE team, advanced technical troubleshooting, and problem resolution, including issues escalated to the highest levels of management.
Should have strong ability to liaise with stakeholders and providing guidance on M365 services.
The candidate also needs to work with various technical vendors and authorize solutions proposed by them for implementation in MDLZ. This includes reviewing proposed solution architecture, providing inputs to improve the solution while focusing on performance and user experience, checking feasibility of the solution by understanding MDLZ maturity in different tech stacks.
What extra ingredients you will bring:
Key Responsibilities

• Candidate needs to have the ability to combine technical skills, creativity, and business focus in order to deliver great solutions and ensure they get the best out of technologies and solutions owned by the M365 Platform team.
• Must have exceptional problem solving, technical writing, and communication skills, and the ability to work in a team environment as well as an individual contributor.
• Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals.
• Must possess the ability to work with minimal supervision.
• Should have the ability to acquire knowledge from a variety of sources related to various technologies and have the ability to effectively communicate with managers/executives on technical/business issues.
• Will also need to support 20+ applications developed in-house.
• SME for M365 services and manage stakeholders leveraging the platform.

Job specific requirements:

• 15 or more years' experience in systems development or I.T. consulting or five or more year's industry experience with Microsoft products are required.
• Deep Hands-On experience from both developer as well as IT Professional perspective for SharePoint Online, Teams, Power Platform and other M365 workloads.
• Extensive hands-on experience on SharePoint Online, MS Teams, Yammer, Power Platform in both OOTB, Copilot and API based implementation.
• Sound knowledge in Microsoft Modern Workspace concepts and ideas.
• Should have worked on at-least two large scale migration\integration projects (involving Yammer \ SharePoint \ Teams \ Power Automate\ Azure components).
• Should bring in expert knowledge on SharePoint to work with Teams/Vendor partners to solve blockers.
• Understanding of GIT, TFS and Azure DevOps source control tools.
• Well versed with both client side as well server-side development technologies especially but not limited to:
  • SPFX
  • Microsoft Graph API
  • ReactJS
  • AngularJS
  • JavaScript & jQuery
  • HTML
  • CSS
  • REST API
  • C#
  • CSOM
  • Azure Functions
• Ability to understand the needs of non-technical customers, to conceptualize, launch and deliver technology-enabled business change projects.
• Leadership qualities and ability to coordinate physical and virtual resources and initiatives.
• Executive-level interpersonal, verbal, written and presentation skills, good listener, ability to provide a trusted voice at the decision-making table and be an advocate of the M365 COE team.

No Relocation support available
Business Unit Summary
At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands globally and locally including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.
Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen-and happen fast.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Software & Applications
Technology & Digital