As an Application Lead, you will design, build, and configure applications, manage service transitions, and ensure stakeholder engagement, while leading a team through the development process.
Project Role : Application Lead
Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.
Must have skills : Service Transition
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are delivered on time and meet quality standards. Your role will require effective communication and coordination with stakeholders to align project goals and expectations, fostering a collaborative environment that encourages innovation and efficiency. Roles & Responsibilities: - Lead and manage end-to-end service transition activities for new or enhanced services. - Develop and maintain Service Transition Plans, including timelines, risks, and dependencies. - Coordinate with project teams, service owners, and operations to ensure smooth handover to BAU. - Ensure all service readiness criteria are met before go-live (documentation, monitoring, access, support model, training, etc.). - Conduct Operational Readiness Reviews (ORR) and ensure sign-off from stakeholders. - Manage Configuration, Change, and Release management processes in alignment with ITIL best practices. - Oversee the creation and validation of Knowledge Articles, SOPs, and Runbooks. - Ensure effective communication and stakeholder engagement throughout the transition process. - Identify and mitigate transition risks, ensuring proper post-implementation support and warranty. - Drive continuous improvement in transition methodology and documentation quality. Professional & Technical Skills: - 10+ years of IT Service Management experience with at least 3+ years in Service Transition or Service Delivery. - Strong understanding of ITIL processes (Service Transition, Change, Release, Configuration, and Incident Management). - Experience in managing large-scale or complex service transitions in a multi-vendor or global environment. - Excellent communication, coordination, and stakeholder management skills. - Strong documentation and process governance capabilities. - Proficiency with tools such as ServiceNow, Jira, Confluence, or ITSM suites. - ITIL v3/v4 Foundation or Intermediate certification preferred. . Additional Information: - The candidate should have minimum 7.5 years of experience in Service Transition. - This position is based at our Bengaluru office. - A 15 years full time education is required.15 years full time education
Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.
Must have skills : Service Transition
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are delivered on time and meet quality standards. Your role will require effective communication and coordination with stakeholders to align project goals and expectations, fostering a collaborative environment that encourages innovation and efficiency. Roles & Responsibilities: - Lead and manage end-to-end service transition activities for new or enhanced services. - Develop and maintain Service Transition Plans, including timelines, risks, and dependencies. - Coordinate with project teams, service owners, and operations to ensure smooth handover to BAU. - Ensure all service readiness criteria are met before go-live (documentation, monitoring, access, support model, training, etc.). - Conduct Operational Readiness Reviews (ORR) and ensure sign-off from stakeholders. - Manage Configuration, Change, and Release management processes in alignment with ITIL best practices. - Oversee the creation and validation of Knowledge Articles, SOPs, and Runbooks. - Ensure effective communication and stakeholder engagement throughout the transition process. - Identify and mitigate transition risks, ensuring proper post-implementation support and warranty. - Drive continuous improvement in transition methodology and documentation quality. Professional & Technical Skills: - 10+ years of IT Service Management experience with at least 3+ years in Service Transition or Service Delivery. - Strong understanding of ITIL processes (Service Transition, Change, Release, Configuration, and Incident Management). - Experience in managing large-scale or complex service transitions in a multi-vendor or global environment. - Excellent communication, coordination, and stakeholder management skills. - Strong documentation and process governance capabilities. - Proficiency with tools such as ServiceNow, Jira, Confluence, or ITSM suites. - ITIL v3/v4 Foundation or Intermediate certification preferred. . Additional Information: - The candidate should have minimum 7.5 years of experience in Service Transition. - This position is based at our Bengaluru office. - A 15 years full time education is required.15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Top Skills
Confluence
Itil
JIRA
Servicenow
Accenture Chennai, Tamil Nadu, IND Office
Chennai, India
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