Application Support Analyst - HVDC

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The opportunity:

This document describes an PLM (Teamcenter) & Engineering apps (NX, BIM, Engineering Base, Polarion) Specialist/ Administrator resource that we need at “PLM Applications Development and Support (TZ)” to be able to perform and meet future support and training needs.

How you'll make an impact:

• Responsible for supporting our global PLM & Engineering apps users (e.g. Teamcenter, Active Workspace, NX, Engineering Base, BIM / ACC and Polarion), responsible for application documentation, creation of guidelines and training material.

• Support and maintain our 3D standard libraries.

• User license and access management, solving and managing support issues continuously.

• Support and train our Global users and Power Users.

• Reporting and collaborating with 3rd line support (Vendor and Application Suppliers).

• Arranging User and Power User meetings.

• Provide user support and training across departments.

• You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• You hold a bachelors degree.

• You have been working with PLM & Engineering apps for at least 5 years or more. You have a deep knowledge of PLM & Engineering apps Modelling, assemblies, and drafting.

• Have skills in PLM & Engineering apps functionality and standard part libraries and good knowledge in Teamcenter. Knowledge from HVDC design and engineering is qualifying.

• It’s important that you communicate well at all levels of the organization and get your messages across in a logical and clear way.

• You have a high level of integrity and dependability and can easily and professionally handle different types of personalities in a diverse and multicultural environment.

• You are a driven, self-motivated team player with great collaborative skills, you listen and evaluate ideas and communicate improvements and development opportunities.

• Should have knowledge of ITIL, Strong understanding of PLM principles and lifecycle management. Ability to work collaboratively in cross-functional teams.

• Excellent communication skills in English, oral and written. Able to communicate in Swedish is considered as advantage.