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Information Technology
Provides expert application support for critical business systems, specializing in Microsoft Dynamics CRM. Responsibilities include troubleshooting technical issues, monitoring system performance, analyzing logs and metrics, supporting integrations and data migrations, collaborating across teams, making technical decisions, and sharing knowledge. The role requires 12 years of relevant experience, team leadership, and the ability to resolve complex issues across multiple applications.
Top Skills:
Microsoft Dynamics Crm
Information Technology
Supports critical business applications by identifying and resolving software issues, troubleshooting system performance, deploying and managing machine learning models, and improving application reliability. The role requires expertise in Google Cloud Vertex AI model development, generative and agentic AI, prompt engineering, and AI evaluation frameworks. Responsibilities include collaborating with teams, documenting solutions, contributing to technical discussions, and independently serving as a subject matter expert.
Top Skills:
Agentic AiAi Evaluation FrameworksGenerative AiGCPGoogle Cloud Vertex AiMachine LearningPrompt Engineering
Information Technology
Support and improve critical business applications by diagnosing issues, developing features, monitoring performance, and deploying cloud-based solutions. The role requires Microsoft cloud application architecture expertise, cloud integration and troubleshooting skills, security knowledge, and practical experience with Generative AI, Agentic AI, prompt engineering, and AI evaluation frameworks.
Top Skills:
Agentic AiAi Evaluation FrameworksCloud Application IntegrationCloud ComputingCloud DeploymentGenerative AiMicrosoft Cloud Application ArchitecturePrompt Engineering
Leads supply chain planning implementation engagements from planning through optimization. Serves as a senior subject matter expert, manages project teams, coordinates stakeholders, drives solution design and go-live readiness, and supports pre-sales and practice development. The role requires deep expertise across demand, supply, distribution, production scheduling, and inventory planning, along with experience configuring cloud platforms, defining KPIs, managing integrations, and influencing senior clients.
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Supply Chain Management (SCM) Applications
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and delivering timely solutions to maintain seamless operations. The position demands continuous interaction with different teams to ensure that critical business applications function efficiently and any disruptions are swiftly addressed to minimize impact on business processes.
Roles & Responsibilities:
Leading the end-to-end delivery of supply chain planning implementation engagements, including project planning, resource coordination, and stakeholder management.
Acting as the senior subject matter expert on supply chain planning processes and application solutions.
Building and maintaining trusted relationships with senior client stakeholders.
Driving solution design reviews, go-live readiness assessments, and post-implementation optimization initiatives.
Managing and mentoring a team of analysts and consultants, fostering a high-performance delivery culture.
Supporting pre-sales activities.
Contributing to practice development through thought leadership, reusable assets, and internal training programmes.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Supply Chain Management (SCM) Applications.
8–10 years of deep working-level exposure across end-to-end supply chain planning domains and multiple Supply Chain Planning platforms.
Broad and deep hands-on experience spanning demand planning, supply and distribution planning, production scheduling, inventory optimization.
Strong understanding of enterprise integration architecture, API-based connectivity, and data governance
Experience evaluating, selecting, and configuring cloud-based planning platforms.
Ability to define supply chain planning KPIs, design analytics dashboards, and lead data-driven continuous improvement initiatives.
Exposure to AI/ML-driven planning capabilities, scenario modelling, and digital supply chain transformation programmes is an advantage.
Demonstrated leadership capability with experience managing multi-disciplinary project teams across geographies.
Strong executive presence with the ability to influence and engage senior client stakeholders effectively.
Strategic thinker with the ability to connect supply chain planning solutions to broader business transformation objectives.
Excellent facilitation, negotiation, and conflict-resolution skills in complex, high-stakes project environments.
Strong people development orientation with a commitment to coaching and growing the next generation of supply chain consultants.
Additional Information:
- The candidate should have minimum 7.5 years of experience in Supply Chain Management (SCM) Applications.
- This position is based at our Pune office.
- 15 years full time education is required.
- Bachelor's degree in Engineering, Supply Chain Management, Information Systems, or equivalent. MBA or Master's degree is preferred.
- Open to travel – short term and long term.
15 years full time education
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Supply Chain Management (SCM) Applications
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and delivering timely solutions to maintain seamless operations. The position demands continuous interaction with different teams to ensure that critical business applications function efficiently and any disruptions are swiftly addressed to minimize impact on business processes.
Roles & Responsibilities:
Leading the end-to-end delivery of supply chain planning implementation engagements, including project planning, resource coordination, and stakeholder management.
Acting as the senior subject matter expert on supply chain planning processes and application solutions.
Building and maintaining trusted relationships with senior client stakeholders.
Driving solution design reviews, go-live readiness assessments, and post-implementation optimization initiatives.
Managing and mentoring a team of analysts and consultants, fostering a high-performance delivery culture.
Supporting pre-sales activities.
Contributing to practice development through thought leadership, reusable assets, and internal training programmes.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Supply Chain Management (SCM) Applications.
8–10 years of deep working-level exposure across end-to-end supply chain planning domains and multiple Supply Chain Planning platforms.
Broad and deep hands-on experience spanning demand planning, supply and distribution planning, production scheduling, inventory optimization.
Strong understanding of enterprise integration architecture, API-based connectivity, and data governance
Experience evaluating, selecting, and configuring cloud-based planning platforms.
Ability to define supply chain planning KPIs, design analytics dashboards, and lead data-driven continuous improvement initiatives.
Exposure to AI/ML-driven planning capabilities, scenario modelling, and digital supply chain transformation programmes is an advantage.
Demonstrated leadership capability with experience managing multi-disciplinary project teams across geographies.
Strong executive presence with the ability to influence and engage senior client stakeholders effectively.
Strategic thinker with the ability to connect supply chain planning solutions to broader business transformation objectives.
Excellent facilitation, negotiation, and conflict-resolution skills in complex, high-stakes project environments.
Strong people development orientation with a commitment to coaching and growing the next generation of supply chain consultants.
Additional Information:
- The candidate should have minimum 7.5 years of experience in Supply Chain Management (SCM) Applications.
- This position is based at our Pune office.
- 15 years full time education is required.
- Bachelor's degree in Engineering, Supply Chain Management, Information Systems, or equivalent. MBA or Master's degree is preferred.
- Open to travel – short term and long term.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Accenture Chennai, Tamil Nadu, IND Office
Chennai, India
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
