Apprentice – Order to Cash

Management Level

Business Unit : Chennai SSC

Job Title : Apprentice – Order to Cash

Reporting to: Sr. Manager – Order to Cash

Date : 5th March 2025

Overview

The Order to Cash Trainee apprentice will be responsible for supporting financial and accounting processes within the organization. This includes understanding and executing finance-related tasks such as client billing and cash application.

This apprenticeship offers a fantastic opportunity for individuals looking to gain hands-on experience and develop their skills in financial accounting and reporting within a professional environment. The candidate will receive guidance from senior finance team members while supporting the finance department’s day-to-day operations.

Core Duties/Responsibilities

The successful candidate will be responsible for the following:

• Assist in collection of all billing related information from business or contract, raise invoices and send to customers through various channels.
• Assist in handling generic mailbox, addressing billing and cash allocation related inquiries, provide clarification to collection team, and resolve billing issues with clients.
• Assist in timely allocation of cash received from client with relevant client invoice.
• Gain knowledge of industry standards, accounting software, and best practices in financial management.
• Learning and Development - Actively participate in training sessions and professional development opportunities.
• Any other duties that are within the scope, spirit or purpose of the role or as reasonably requested.
• Ensure that all working practices follow the Equiniti standard policies and procedures, including health & safety and equal opportunities.

Training responsibilities:

As part of the training the apprentice or trainee must:

• Work toward achieving the competencies set out in a training plan.
• Complete the training and assessment set out in the training plan.
• Update the training record and produce it when required.

Regular performance reviews and feedback sessions will be provided to help the apprentice to develop their skills.

Skills, Knowledge & Experience

The successful candidate will demonstrate the following experience skills and behaviours:

EDUCATION/QUALIFICATIONS

• University Qualified in Finance & Accounts and or MBA in Finance.

SKILLS

• Fundamental knowledge of accounting.
• Strong numerical and analytical skills.
• Ability to communicate effectively in English: written and spoken.
• Strong communication and interpersonal skills
• Ability to work well with people across the organisation.
• Knowledge in MS Office, particularly Excel will be an advantage.

Personal Attributes:

• Motivated and eager to learn - A keen interest in pursuing a career in finance or accounting.
• Able to collaborate effectively with colleagues, contributing to a positive team dynamic.
• Have a problem-solving mindset.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.