The AR Caller follows up with insurance companies and clients regarding overdue physician billing claims and outstanding payments. Responsibilities include checking claim status, resolving denials and underpayments, managing appeals, conducting AR follow-ups, maintaining accurate communication records, and meeting daily collection performance standards. The role requires CMS-1500 physician billing experience, U.S. healthcare revenue cycle knowledge, strong communication skills, and willingness to work night shifts aligned with Central or Pacific Time.
Position Overview:
The AR
Caller is responsible for contacting customers or clients to follow up on
overdue invoices and outstanding payments. This role involves communicating
effectively with clients to resolve payment issues, maintain accurate records
of all communications, and work closely with the accounts receivable team to
ensure timely collections.
Roles &
Responsibilities
- Experience with
CMS-1500 for Physician Billing.
- 1 to 5 years of experience in AR calling within
the US Healthcare sector is required.
- Strong knowledge of Revenue Cycle Management
(RCM), including denial management, appeals, and AR follow-ups.
- Follow up with insurance companies to check the
status of claims, handle denials, and address underpayments.
- Consistently meet daily performance standards.
- Candidate having work experience in Hospital
billing will be an added advantage.
Requirements
Desired
Candidate Profile
· Excellent communication skills for effective
interaction with insurance companies.
· Willingness to work night shifts aligned with
CHT/PST.
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