MetLife
Assistant Manager Chinese (Mandarin) Language Expert
Job Posted 18 Days Ago
Be an Early Applicant
Manage vendor relationships, facilitate proposals, monitor service levels, oversee projects, and support outsourcing initiatives for the China Market.
Description and Requirements
Internal
• Drive solutions and resolve issues related to external vendors while managing the needs of a variety of internal stakeholders.
• Facilitate vendor proposals and manage vendor dependencies for key MetLife projects.
• Perform ongoing monitoring of service levels and operational metrics to ensure vendors meet business needs.
• Liaise with the APAC region, specifically for China Marketfor all Vendor Management related tasks and relationships.
The incumbent is required to work with Internal & Vendor stakeholders on the following and act as a Relationship Manager for the China market.
The brief tasks included as part of this overall role is to Govern the below.
• Provide ongoing vendor oversight including performance management, business reviews, contract change management and issue escalation.
• Oversee projects that sometimes span across multiple areas, functions, and/or lines of business.
• Determine requirements to address complex and varied business needs for overseeing complex vendors.
• Research and request vendor proposals and develop service level agreements that meet business needs.
• Support new outsourcing initiatives.
• Support the resolution of vendor risk issues.
• Participate and Lead any Transformation or technology related initiatives in the APAC region.
External
• Drive solutions and resolve issues related to external vendors while managing the needs of a variety of internal stakeholders.
• Facilitate vendor proposals and manage vendor dependencies for key MetLife projects.
• Perform ongoing monitoring of service levels and operational metrics to ensure vendors meet business needs.
• Liaise with the APAC region, specifically for China Market for all Vendor Management related tasks and relationships.
The incumbent is required to work with Internal & Vendor stakeholders on the following and act as a Relationship Manager for the China market.
The brief tasks included as part of this overall role is to Govern the below.
• Provide ongoing vendor oversight including performance management, business reviews, contract change management and issue escalation.
• Oversee projects that sometimes span across multiple areas, functions, and/or lines of business.
• Determine requirements to address complex and varied business needs for overseeing complex vendors.
• Research and request vendor proposals and develop service level agreements that meet business needs.
• Support new outsourcing initiatives.
• Support the resolution of vendor risk issues.
• Participate and Lead any Transformation or technology related initiatives in the APAC region.
About MetLife
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
Internal
• Drive solutions and resolve issues related to external vendors while managing the needs of a variety of internal stakeholders.
• Facilitate vendor proposals and manage vendor dependencies for key MetLife projects.
• Perform ongoing monitoring of service levels and operational metrics to ensure vendors meet business needs.
• Liaise with the APAC region, specifically for China Marketfor all Vendor Management related tasks and relationships.
The incumbent is required to work with Internal & Vendor stakeholders on the following and act as a Relationship Manager for the China market.
The brief tasks included as part of this overall role is to Govern the below.
• Provide ongoing vendor oversight including performance management, business reviews, contract change management and issue escalation.
• Oversee projects that sometimes span across multiple areas, functions, and/or lines of business.
• Determine requirements to address complex and varied business needs for overseeing complex vendors.
• Research and request vendor proposals and develop service level agreements that meet business needs.
• Support new outsourcing initiatives.
• Support the resolution of vendor risk issues.
• Participate and Lead any Transformation or technology related initiatives in the APAC region.
External
• Drive solutions and resolve issues related to external vendors while managing the needs of a variety of internal stakeholders.
• Facilitate vendor proposals and manage vendor dependencies for key MetLife projects.
• Perform ongoing monitoring of service levels and operational metrics to ensure vendors meet business needs.
• Liaise with the APAC region, specifically for China Market for all Vendor Management related tasks and relationships.
The incumbent is required to work with Internal & Vendor stakeholders on the following and act as a Relationship Manager for the China market.
The brief tasks included as part of this overall role is to Govern the below.
• Provide ongoing vendor oversight including performance management, business reviews, contract change management and issue escalation.
• Oversee projects that sometimes span across multiple areas, functions, and/or lines of business.
• Determine requirements to address complex and varied business needs for overseeing complex vendors.
• Research and request vendor proposals and develop service level agreements that meet business needs.
• Support new outsourcing initiatives.
• Support the resolution of vendor risk issues.
• Participate and Lead any Transformation or technology related initiatives in the APAC region.
About MetLife
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
Similar Jobs at MetLife
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The role involves retrieving and reviewing insurance case documents, generating policies, processing billing audits, and initiating new business cases.
Top Skills:
BizflowMetlinkWorkdesk
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Assistant Manager for Technology Services designs and implements ECM solutions, supports application developers, and manages automation across integration platforms.
Top Skills:
ApacheAzdo PipelinesBawIbm FilenetJSONLinuxOpenshiftPerlPythonSslTlsUnix ShellWebsphere Application ServerWindowsYaml
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Support the UK Product team in pricing, underwriting, product development, financial reporting, and collaborating on actuarial tasks.
Top Skills:
AlteryxExcel VbaMS OfficePythonSQL
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
