Client Onboarding Specialist

Job Description
Designation: Client Onboarding Specialist
Location : Gurugram
Schedule : 45 hours per week
Onsite - Hybrid- 4 days work from Office
Intro :
The onboarding associate or specialist is a person who is involved in helping the new clients learn the company policies, making them aware about what all services we can provide them, what all necessary details we require from the client end i.e. gathering the necessary paperwork.
What you'll do for us

• Interact with different clients
• Onboard different clients according to the company process
• Emailing new clients with details about the company, services that we provide, work schedules, etc.
• Creating policies and handbooks that details the company operations for the reference of clients • Introducing new clients to the team members
• Providing manuals and guidelines to the new clients as when needed
• Detailing all the new clients regarding the tasks that we will do for them to perform the service that are taking from us
• Answering queries if the clients have any
• Gathering and filing all paperwork related to new clients, including contracts and nondisclosure agreements
• Conducting compliance risk assessment training workshops
• Conducting internal reviews and audits
• Conducting environmental audits to ensure the company meets environmental requirements
• Advising internal management and business partners on the implementation of compliance programs
• Developing risk management strategies
• Following up on compliance issues that require investigation
• Evaluating compliance systems and ensuring adequate software is in place
• Reporting on compliance

Education qualification & skill:
Required Skills/Abilities:

• Should possess interpersonal and influencing skills
• Proficiency in KYC, Client Onboarding, Compliance
• Strong expertise in KYC, CDD, Money laundry
• Excellent organisation and time management skills are required
• Should possess skills pertaining to reviewing different agreements or legal documents and drafting letters • Knowledge of Companies Act, FEMA, SEBI, RBI Act, etc.
• Basic knowledge of Listed and Public Limited Companies
• Other basic works in DGFT, Taxation, GST, etc.
• Commercial awareness
• Strong administrative skills and an aptitude for using IT software

Education and Experience:

• Qualified CS, LLB or any bachelor's degree with 2-3 years of experience.
• Exceptional candidates with an MBA in Finance and 2-3 Years of relevant experience will also be considered.

Why work with us?
At Intertrust Group, a CSC company, we're always looking ahead, finding ways to improve and anticipate the future needs of our clients. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we're the premier provider of global solutions for more than 180,000 businesses.

• CSC is a great place to work with smart and dedicated people. We've been voted a Top Workplace every year since 2006 and are a National Top Workplace in the U.S. for the second consecutive year and Best Place to Work in India..
• We offer challenging work and career opportunities. Most positions are filled with internal moves and colleague referrals.
• Colleagues are eligible for an annual success sharing bonus or commission plans based on role and individual performance.
• Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus. It's an exciting time for us in terms of growth and expansion.

About Intertrust Group, a CSC company
We are the premier global business, legal, and financial services company providing knowledge-based solutions to clients worldwide. Based in Wilmington, Delaware, U.S., we have locations and capabilities in more than 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, with more than 8,000 employees. We are the business behind business.®
Working with us means entering a dynamic, international, and growth-oriented company. Diverse teams give us a competitive advantage and drive innovation. We're committed to attracting, developing, and retaining talented people who create an environment where everyone is valued and respected. CSC is an equal opportunity employer.
About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC, we don't just keep businesses running-we help them thrive. For more than 125 years, we've been the trusted partner for 90% of the Fortune 500®, leading financial institutions and businesses worldwide. As the global leader in business, legal, financial, and digital brand services across 140+ jurisdictions, we set industry benchmarks through innovation, integrity, and excellence.
Privately held and professionally managed since 1899, CSC is the business behind business®, delivering knowledge-based solutions from our headquarters in Wilmington, Delaware, USA, to clients across the globe. Our success is built on a people-first culture that fosters growth, collaboration, and agility. Recognized as a Top Employer in India, we are committed to creating an exceptional workplace where talent flourishes.
Important notice: CSC only accepts resumes from agencies in our approved supplier program. Resumes submitted through unauthorized sources-including direct submissions to hiring leaders or employees-will be considered property of CSC, with no fees eligible for claims. We encourage candidates to apply through our website for a seamless hiring experience.
\uD83D\uDD17 Explore opportunities: [CSC Careers link]
Why work for us?
At CSC, we invest in your growth, well-being, and success. Here's what sets us apart:

• Global legacy: Join a powerhouse shaping industries worldwide.
• Career growth and mobility: Access internal promotions, leadership programs, and skill-building opportunities to accelerate your career.
• Recognition and rewards: Enjoy performance-based bonuses, and employee recognition programs.
• Work-life balance: Benefit from hybrid work models and state-of-the-art collaborative spaces.
• Continuous learning: Gain tuition reimbursement, professional certifications, and expert-led development programs in leadership, technical skills, and more.
• Inclusive culture: Be part of a workplace where diversity, equity, and belonging fuel innovation and success.
• Community impact: Make a difference through CSC Gives Back, including our partnership with Kiva, to empower underserved communities through microloans.

Join CSC and shape the future in a dynamic, global environment where your contributions drive success.
Disclaimer: This job description serves as a general guideline and may evolve based on business needs.