Assistant Manager - Technology Services

Description and Requirements
The resource provides engineering and infrastructure support for .NET based applications. Primarily use IIS and Apache webservers (to securely serve web page). Develop automation scripts to automate repetitive tasks using Ansible tool and create scripts for server management using PowerShell
Job Responsibilities

• Responsible for managing and maintaining, migrating IIS and Apache webservers in MetLife infrastructure
• Troubleshoot and resolve issues related to windows server environment
• Handle migrations, contact application partners, understand requirement, and build infrastructure
• Plan application interconnections, database connectivity and website domain creation
• Install/update required software or drivers on servers
• Develop and maintain automation scripts to improve efficiency and reduce human errors
• Develop and maintain AzDo pipelines using YAML
• Troubleshoot pipeline failures and mitigate issues
• Proficiency in scription language like PowerShell
• Basic Linux server administration knowledge
• Develop and maintain automation scripts to improve efficiency and reduce human errors
• Should be able to utilize ServiceNow in Change management, Incident management, Catalog task management, Problem management
• Learn new technologies based on demand.
• Excellent inter-personal skills with the ability to coordinate cross functionally
• Willing to work in rotational shifts
• Good Communication skill with the ability to communicate clearly and effectively

Knowledge, Skills and Abilities
Education

• Bachelor's degree in computer science, Information Systems, or related field

Experience

• 7+ years of total experience and at least 4+ years of experience in maintaining, migrating IIS and Apache webservers
• Resolve issues related to windows server environment
• Work with application partners to understand the requirement and build infrastructure
• Experience in installing and updating required software or drivers on servers
• Knowledge on Azure Pipelines using YAML
• Windows Administration
• Windows Debugging
• Application Debugging
• IIS
• .Net
• Share Management
• Batch job
• Certificate Management
• PowerShell
• Active Directory
• SSIS
• SSRS
• SMTP
• Elastic
• Azure DevOps
• Experience in creating change tickets and working on tasks in Service Now

Good to have

• SSAS
• Azure Pipelines
• Elastic
• Ansible

Other Requirements (licenses, certifications, specialized training - if required)
Working Relationships
Internal Contacts
(and purpose of relationship):

• MetLife internal partners

External Contacts
(and purpose of relationship) - If Applicable

• MetLife external partners

About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid