Associate Architect

Job Description
Title: Associate Architect
Role: Site Reliability Engineer
Location: Bangalore
Work schedule: 11 am to 8 pm (Hybrid)
The Site Reliability Engineer applies software engineering principles to IT operations, focusing on the development and automation of systems and processes to improve site reliability, scalability, and efficiency. This role involves balancing the need for rapid feature development with the requirement for highly stable and available production environments.
Key Responsibilities

• System Reliability & Automation:
  • Design, build, and maintain efficient and scalable systems through automation, reducing manual work and "toil."
  • Develop and maintain CI/CD pipelines to ensure consistent, reliable, and fast software delivery.
  • Plan, design, and execute configuration changes and rollouts both at the application and infrastructure levels.
• Monitoring & Observability:
  • Define, measure, and report on key Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs).
  • Implement comprehensive monitoring, logging, and alerting solutions that focus on symptoms rather than causes.
  • Utilize error budgets to balance the pace of feature development with system stability.
• Incident Response & Management:
  • Participate in on-call rotation to respond to, troubleshoot, and mitigate production incidents and alerts.
  • Conduct blameless post-mortem/Root Cause Analysis (RCA) reviews to identify the cause of incidents and implement preventative measures.
• Capacity Planning & Performance:
  • Proactively monitor system performance, identify bottlenecks, and drive optimization efforts.
  • Perform capacity planning to ensure the platform can scale to meet future user and traffic demands.
• Collaboration & Mentorship:
  • Collaborate closely with development (Dev) teams to integrate operational and reliability best practices into the entire software development lifecycle (SDLC).
  • Document systems, processes, and "runbooks" to share knowledge and facilitate smooth operations.

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
• Proficiency in at least one scripting or programming language (e.g., Python, Java, Bash).
• Experience with configuration management and infrastructure-as-code tools (e.g., Terraform, Ansible, Chef, Puppet).
• Solid understanding and experience with cloud computing platforms (e.g., AWS, Azure, OCI ).
• Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes).
• Familiarity with monitoring and alerting tools (e.g., Elastic, Grafana, Splunk, Nagios).
• Strong knowledge of Linux operating systems, networking, and distributed systems.

Preferred Skills

• Previous experience in an SRE, DevOps, or highly-automated Systems Engineering role.
• Experience with large-scale data systems or database administration.
• Demonstrated ability to debug and optimize code and automate infrastructure.
• Excellent written and verbal communication skills, including the ability to explain complex technical concepts to non-technical audiences.

About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC, we don't just keep businesses running-we help them thrive. For more than 125 years, we've been the trusted partner for 90% of the Fortune 500®, leading financial institutions and businesses worldwide. As the global leader in business, legal, financial, and digital brand services across 140+ jurisdictions, we set industry benchmarks through innovation, integrity, and excellence.
Privately held and professionally managed since 1899, CSC is the business behind business®, delivering knowledge-based solutions from our headquarters in Wilmington, Delaware, USA, to clients across the globe. Our success is built on a people-first culture that fosters growth, collaboration, and agility. Recognized as a Top Employer in India, we are committed to creating an exceptional workplace where talent flourishes.
Important notice: CSC only accepts resumes from agencies in our approved supplier program. Resumes submitted through unauthorized sources-including direct submissions to hiring leaders or employees-will be considered property of CSC, with no fees eligible for claims. We encourage candidates to apply through our website for a seamless hiring experience.
\uD83D\uDD17 Explore opportunities: [CSC Careers link]
Why work for us?
At CSC, we invest in your growth, well-being, and success. Here's what sets us apart:

• Global legacy: Join a powerhouse shaping industries worldwide.
• Career growth and mobility: Access internal promotions, leadership programs, and skill-building opportunities to accelerate your career.
• Recognition and rewards: Enjoy performance-based bonuses, and employee recognition programs.
• Work-life balance: Benefit from hybrid work models and state-of-the-art collaborative spaces.
• Continuous learning: Gain tuition reimbursement, professional certifications, and expert-led development programs in leadership, technical skills, and more.
• Inclusive culture: Be part of a workplace where diversity, equity, and belonging fuel innovation and success.
• Community impact: Make a difference through CSC Gives Back, including our partnership with Kiva, to empower underserved communities through microloans.

Join CSC and shape the future in a dynamic, global environment where your contributions drive success.
Disclaimer: This job description serves as a general guideline and may evolve based on business needs.