Associate Content Editor

The Content Editor is responsible for maintaining the Pivot-RP profile database, which lists millions of profiles for researchers around the world.

About You – experience, education, skills, and accomplishments

• A demonstrable interest in and understanding of higher education organizations and their faculties, departments and research centers.
• Ability to analyze and assess website data for manual and potential automation.
• Well-organized with excellent time-management skills.
• Excellent researching and problem solving and troubleshooting skills, including the ability to analyze, compare, evaluate, reconcile, and order data.
• Knowledge of Microsoft Office (Excel, Outlook, Teams) at a proficient level.

What will you be doing in this role

• Search university websites for biographical data that relates to faculty and researchers
• Maintain a high level of productivity and accuracy on individual profiles
• Analyze and fix metadata errors reported by clients and colleagues
• Work with urgency to optimize customer satisfaction with overall profiles at customer institutions
• Collaborate with team members for overall group success
• Participate in team discussions to help develop and improve work processes
• Work with colleagues to understand customer profile attributes

Other important information about this position:

This position requires weekday (Monday - Friday) attendance and may involve mandatory overtime on rare occasions

Hours of Work:

• Full time

• Hybrid

• 45hrs/week- 9am to 6pm IST (Flexibility may be required to accommodate global time zones and project needs)

At Clarivate, we are committed to providing equal employment opportunities for all  qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.