Associate - Finance and Accounting

Sutherland is seeking an attentive and goal-oriented person to join us as an Associate - Finance and Accounting. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!  

Note - WFO - Chennai (Perungalathur)
Shift - Night shifts
Associate - Years of experience - 6 months to 2 years

Duties and Responsibilities:

Accounts Receivable - Process Responsibilities
·        Apply Customer payments accurately to invoices in ERP system
·        Monitor and reconcile customer accounts to ensure correctness
·        Respond to customer queries regarding payments and account status
·        Prepare and share AR aging with finance and management
·        Support month-end closing with AR-related entries and reports
·        Coordinate with sales and operation teams to resolve billing disputes

Billing - Process Responsibilities:
·        Generate and send accurate customer invoices based on sales orders
·        Maintain and update inventory records in ERP to reflect real-time stock levels
·        Reconcile billing data with inventory movements to ensure accuracy
·        Respond to customer queries related to invoices and product availability
·        Prepare and share billing and inventory reports with management regularly
·        Coordinate with warehouse and logistics teams for timely order fulfillment
·        Support month-end closing with billing and inventory-related entries and reports

Credit - Process Responsibilities:
·        Monitor AR aging reports and identify overdue accounts for follow-up
·        Contact customers via email/phone to collect outstanding payments professionally
·        Negotiate payment plans and escalate issues when necessary
·        Update ERP system with collection notes and payment status
·        Prepare regular collection performance reports for management
·        Coordinate with AR team to resolve billing disputes and ensure timely cash application
·        Support month-end closing by providing accurate collection data and status updates

Our most successful candidates will have:  - High school degree - Bachelor’s degree is a plus - Experience working in a customer-centric environment is a plus - Experience in order processing or Back office is a plus - Work pro-actively to ensure potential issues are escalated properly - Intermediate - Advanced English level with excellent comprehension skills - High typing skills - Ability to withstand repetitive work - Able to work positively in a fast-paced, changing environment - Ability to multitask and have excellent organizational skills - Sees through the eyes of the customer - Articulate, bright and curious - Passionate about service 

All your information will be kept confidential according to EEO guidelines.