Job Description:
Key Responsibilities:
- Lead and manage process improvement projects using Lean Six Sigma methodologies (DMAIC, PDCA (Plan–Do–Check–Act), etc.).
- Identify and analyze process bottlenecks, waste, and variation through data analysis and stakeholder feedback.
- Facilitate Kaizen events, workshops, and root cause analyses to drive continuous improvement.
- Develop and implement standard operating procedures (SOPs) and performance metrics.
- Collaborate with cross-functional teams (Within O2C Operations) to ensure alignment with business objectives.
- Track project outcomes, cost savings, and productivity improvements.
- Provide training and coaching to teams on Lean and Six Sigma principles.
- Support automation and digitization initiatives as part of process optimization.
- Create and maintain process documentation (process maps, SIPOC diagrams, value stream maps, etc.).
- Report progress and improvement results to senior leadership.
Qualifications:
- Bachelor’s degree in Business, Finance, or related field (Master’s preferred).
- Lean Six Sigma Green Belt or Black Belt certification required.
- 5–10 years of experience in process improvement, operations excellence, or business transformation.
- Proven record of delivering measurable business results through process improvements.
- Strong analytical and problem-solving skills (experience with data analysis tools such as Excel, Power BI, etc.).
- Excellent communication, facilitation, and change management skills.
- Exposure to automation, RPA, or ERP systems is an advantage.
Key Competencies:
- Continuous Improvement Mindset
- Analytical Thinking & Data Literacy
- Stakeholder Management
- Project Management
- Change Management
- Business Acumen
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
.jpeg)
