Your work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.
Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
About the Team
It's fun to work in a company where people truly believe in what they're doing. At Workday, we're committed to bringing passion and customer focus to the business of enterprise applications. We work hard, and we're serious about what we do. But we like to have a good time, too. In fact, we run our company with that principle in mind every day: One of our core values is fun.
As the Associate Manager, Talent Acquisition Coordination, you will be helping to build the future of Workday by supporting the recruitment of Workmates. You will serve as a subject matter expert for all Interview Coordination processes and will work alongside Hiring Managers and Talent Partners to recruit the best talent by providing efficient, accurate and timely support of our interview processes. You will play a critical role in ensuring each of our candidates has a great Workday experience and will be assisting in hiring new coordinators, own training and mentor other Interview Coordinators working in our offices around the world.
You will have the opportunity to use your experience and attention to detail to help us continuously improve and scale our recruiting processes. If you have a track record of delivering amazing customer service, are able to juggle multiple tasks simultaneously and thrive in a fast-moving environment, then this role and Workday may be a fit for you.
About the Role
You will get to use your experience and attention to detail to help us continuously improve and scale our hiring processes. You will represent the coordination team on a wide variety of projects from the implementation of system enhancements to the execution of hiring strategies. You will also own and drive initiatives within the coordination team, many of which you will identify and propose. If you have a track record of delivering amazing customer service, the ability to juggle multiple tasks simultaneously, and thrive in a fast-moving environment, then this role and Workday may be a fit for you.
Responsibilities:
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Serve as a subject matter expert for all TA coordination responsibilities including candidate interview logistics, travel arrangements, expense reimbursements, and system enhancements.
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Supervise, mentor, and develop a team of talent acquisition coordinators to maximize efficiency and performance.
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Assign tasks and priorities to ensure timely support for recruiters and hiring managers.
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Conduct regular performance evaluations and provide actionable feedback.
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Manage regional coordination team - facilitate communication of process changes, system enhancements and general announcements to all team members
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Partner closely with other Coordination Managers to ensure the upkeep of a consistent scheduling process
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Build and share TA coordination analytics with the TA hiring team
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Work closely with the team to ensure service is delivered consistently on a global basis through load balancing and monitoring of service level agreements
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Ensure that projects and tasks are appropriately resourced and executed with the highest level of quality, work to remove roadblocks when necessary
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Partner with the TA Leaders/Managers, Recruiters, Technology, Enablement and Brand & Marketing & Diversity teams to understand support needs and serve as the point of escalation for issue resolution
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Identify gaps and inefficiencies in business process and work to implement solutions that streamline TA coordination globally
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Select, train and coach new team members
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Create and sustain a positive team environment which serves to motivate and retain team members
Qualifications:
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10+ years of experience in TA coordination or recruitment operations or client servicing, with at least 1 year in a leadership or people management role.
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Experience with coordination processes and systems preferred
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Experience with internal client management
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Strong people management skills
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Excellent communication and proven customer service skills
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Strong organizational skills and attention to detail
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Ability to multi-task and work in a fast-paced environment
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Proven experience designing and implementing new processes
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Ability to build partnerships and influence other
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A solid track record of delivering results and a desire to exceed expectation
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Experience in high-volume recruitment environments.
About You
As an Associate Manager, TA Coordination you will help build the future of Workday by supporting the hiring of our experienced-level Workmates globally. You will work alongside TA Partners working to recruit the best talent by providing efficient, accurate and timely support of our interview processes. You will also play a critical role in ensuring each of our candidates has a great Workday experience. As an Associate Manager, you will serve as a subject matter expert and point of escalation for all of the processes owned across the coordination team.
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
