About Klook
We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.
Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.
Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.
We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.
We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?
What You’ll Do
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Partnership & Affiliate On-boarding and Education:
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Responsible for new partners (e-wallet, credit card companies, airlines, telecom, duty free stores, etc.), affiliates (bloggers), and Kreator (content creators) on-boarding process as well as their soft-landing into Klook’s ecosystem in order to create maximum synergy from new found partnership.
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Introduce partners, affiliates and Kreators to Klook’s admin system and provide required education and training on utilization of available self service systems.
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Partnership & Affiliate Management Support
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Support Partnership Manager successfully manage relationships with partners via regular check-ups to identify co-op opportunities as well as helping to plan and update annual partnership pipeline.
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Support Affiliate Manager successfully manage relationships with Affiliates and Kreators by fostering strong business bonds in order to produce quality contents that maximize performance and contribution to the channel.
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Promotion and Campaign Execution Support:
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Support creation of partnership promotions as well as execution of Affiliate & Kreator campaigns to help in acquire, engage, convert, and retain, multiple customer segments.
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Partnership promotion page design and set up, coupon creation, revenue tracking, and promotion result report creation.
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Affiliate & Kreator product sponsorship management, content posting follow up, revenue tracking, commission payment, provision of timely responses to inquiries.
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B2B Partnership Support: marketing engagement support for B2B partners, as well as technical support for seamless partner integration (e.g. API integration, Whitelabel integration, etc.).
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Ad Hoc Projects: Handle ad hoc tasks assigned by the manager to contribute to Marketing Team’s initiatives.
What You’ll Need
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1 year of experience in account management / client servicing in a B2B environment is recommended (relevant internship experience would be considered)
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Prompt, organized, detail oriented, and able to adapt to fast paced working environment
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Fluency in English and Korean
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Customer first attitude, quality focused work ethics, eagerness to learn and improve, and openness to receiving and providing feedback
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Globally-minded and comfortable working with people from different cultural backgrounds
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Interest and experience in an e-Commerce and / or travel industry
What You’ll Get
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A rare opportunity to take part in building a global travel and leisure brand
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A chance to work with awesome team of international colleagues all around the world
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A work environment that truly values your growth and fully supports your development
Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.
Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.
An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.
