Associate Principal Engineer, CRM-Salesforce

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (17500+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!

REQUIREMENTS:

• Total experience 11+ years.
• Extensive IT experience, including significant expertise as a Salesforce Architect/Lead in large-scale enterprise implementations.
• Proven expertise in Salesforce Consumer Goods Cloud (CGC) with specialization in TPM & TPO.
• Strong understanding of Consumer Goods/CPG industry processes – trade promotions, retail execution, distributor management.
• Hands-on experience with Einstein Analytics/Tableau CRM for trade promotion insights.
• Proficiency in Salesforce Sales Cloud, Service Cloud, Experience Cloud.
• Solid knowledge of Apex, LWC, Flows, APIs, and Integration Patterns.
• Integration experience with ERP platforms (SAP, Oracle, Microsoft D365) for settlements & financials.
• Excellent communication and collaboration skills for working across global teams.

RESPONSIBILITIES:

• Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project.
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realize it.
• Determining and implementing design methodologies and tool sets.
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production roll outs.
• Creating, understanding and validating WBS and estimated effort for given module/task, and being able to justify it.
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement.
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving of complex bugs.
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.