Lead design and implementation of ServiceNow ITAM/ HAM/ SAM solutions, build integrations, configure platform components, perform integration testing, troubleshoot issues, ensure best practices, and collaborate with cross-functional teams for global delivery.
Company Description
👋🏼 We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital, and our people exist everywhere in the world (17700+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.
REQUIREMENTS:
- Experience - 9+ years
- Strong experience in ServiceNow ITAM, HAM, SAM, ITSM, and Integrations
- Hands-on experience in designing and implementing ServiceNow integrations
- Experience in ServiceNow Asset Management processes and best practices
- Experience in other modules like ITOM or CSM along with ITIL knowledge
- ServiceNow SPM certification is mandatory
- Strong understanding of ITAM, HAM, SAM, and ITSM modules
- Ability to translate business requirements into technical solutions
- Experience in developing and implementing technical solutions and performing integration testing
- Hands-on experience with ServiceNow scripting such as Business Rules, Client Scripts, UI Policies, UI Actions, Jelly Scripting, and AngularJS
- Strong problem-solving, communication, and stakeholder management skills
- Ability to work in a global delivery environment
RESPONSIBILITIES:
- Work with the ServiceNow team to implement ServiceNow solutions across global locations
- Provide technical expertise in ServiceNow ITAM modules, including HAM and SAM
- Design, develop, and implement ServiceNow integrations
- Understand business needs and align them with standardized processes and solution design
- Develop and implement technical solutions on the ServiceNow platform
- Perform component integration testing and ensure quality delivery
- Configure and customize ServiceNow applications based on business requirements
- Implement configuration changes using UI Policies, UI Actions, Business Rules, Client Scripts, Jelly Scripting, and AngularJS
- Collaborate with cross-functional teams to ensure successful project delivery
- Troubleshoot and resolve technical issues on the ServiceNow platform
- Ensure adherence to ServiceNow best practices and continuous improvement initiatives
- Participate in design reviews, code reviews, and provide technical recommendations
Bachelor’s or master’s degree in computer science, Information Technology, or a related field
Nagarro Chennai, Tamil Nadu, IND Office
AWFIS, 111, Rajiv Gandhi Road, Old Mahabalipuram Road, Kottiwakkam Village, OMR India, Chennai, India, 600041
Similar Jobs
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Build and scale machine learning systems for search, including ranking models, feature engineering, model deployment, monitoring, experimentation, and online inference. Design fault-tolerant distributed infrastructure, optimize search latency and throughput, and develop reliable ML services from proof of concept through production. Collaborate across engineering and product teams, communicate technical decisions, review code, document systems, and mentor junior engineers.
Top Skills:
AWSAzureCi/CdDistributed SystemsGCPGoJavaKotlinMachine LearningMlopsPythonTypescript
Digital Media • Information Technology • News + Entertainment
Designs and customizes software applications, manages releases, gathers requirements, and improves functionality and user experience. Collaborates with stakeholders, QA, and cross-functional teams to deliver reliable solutions. Tracks performance metrics, maintains technical documentation, researches industry trends, and leads development, prototyping, and design sessions. Mentors junior engineers and exercises independent judgment while supporting variable work schedules.
.jpeg)
Artificial Intelligence • Hardware • Information Technology • Machine Learning
Manage SSD quality and reliability during high-volume production, including reliability evaluations, deviation management, containment, failure analysis, data analysis, and outgoing quality monitoring. Develop evaluation plans, assess material dispositions, analyze MES data, report reliability metrics, and collaborate with engineering, manufacturing, quality, and customer teams globally. Provide technical consultation, training, audit and customer support, while using generative and agentic AI tools to improve engineering workflows.
Top Skills:
Agentic AiChatgptClaudeDevice PhysicsGenerative AiMamMicron Manufacturing Execution System (Mes)Microsoft CopilotNandNvmePcieSataSemiconductor Reliability StatisticsSolid State Drives (Ssd)Wafer Fabrication
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
