Associate Process Manager Role and responsibilities:
• Execute and manage large-scale data transformation projects, ensuring adherence to timelines and objectives.
• Oversee the organization, validation, and maintenance of product data across multiple platforms.
• Collaborate with cross-functional teams to streamline data workflows and enhance overall data quality.
• Ensure delivery of Client Key Performance Indicators (KPIs), including day-to-day service levels, customer experience, quality measures, and compliance measures.
• Generate innovative ideas to increase both productivity and quality.
• Set and review organizational/productivity objectives in line with the commercial contract.
Additional Responsibilities:
• Identify discrepancies and propose optimal solutions using logical, systematic, and sequential methodologies.
• Remain open-minded towards inputs and views from team members, effectively leading, controlling, and motivating groups towards company objectives.
• Be self-directed and proactive, seizing every opportunity to meet internal and external customer needs and achieve customer satisfaction.
• Audit processes, implement best practices and process improvements, and utilize available frameworks and tools to drive efficiency and effectiveness.
Qualifications and Education Requirements
• Basic: - BE. In Mechanical/Electrical/Electronics with 8+ years of experience
• Preferred: - Experience in handling Master Data Management, Product data management/enrichment projects in any of the following industry domains - MRO, Core Electrical & Electronics, Plumbing, HVAC, Power Tools, Consumer Electronics, Office Stationary and PET products
Essential Skills
• Excellent communication skills – verbal, written, etc.
• Ability to work independently with minimal supervision as a self-starter
• Strong skills in reporting and presentation of key business information
• Experienced in managing mid-size (20+) multi-site /Multi skilled teams
• Strong organizational skills
• Excellent in analytical thinking and problem solving"
