Manage corporate volunteering accounts, maintain partner relationships, plan employee volunteering calendars, coordinate internal teams, promote additional volunteering opportunities, track engagement metrics, gather feedback, and ensure timely event and impact reporting. The role requires strong stakeholder communication, account coordination, follow-through, problem-solving, and the ability to manage multiple priorities across partner programs.
About the role
The Senior Associate – Corporate Volunteering is responsible for managing assigned corporate volunteering accounts and building strong, long-term partner relationships. The role involves understanding partner objectives, recommending relevant volunteering opportunities, planning and coordinating employee volunteering programs, and ensuring a positive partner and volunteer experience.
Roles and Responsibilities:
1. Corporate Account Management
- Manage assigned corporate volunteering accounts and serve as the primary point of contact for day-to-day engagement.
- Conduct regular outreach with partners to plan quarterly and monthly volunteering calendars.
- Coordinate with partners to identify and schedule suitable volunteering initiatives.
- Build strong working relationships to drive repeat participation and long-term engagement.
- Track partner satisfaction, gather feedback through NPS and other mechanisms, and coordinate actions to improve the partner experience.
2. Partner Engagement & Cross-Selling
- Identify opportunities to introduce partners to relevant volunteering programs and initiatives across Bhumi.
- Promote new engagement opportunities aligned with partner interests and objectives.
- Support increased partner participation across multiple volunteering formats and programs.
3. Internal Coordination & Process Management
- Coordinate with internal teams to ensure readiness for upcoming volunteering initiatives.
- Ensure all relevant stakeholders are informed and aligned on program timelines, requirements, and responsibilities.
- Monitor adherence to internal processes and follow up on pending action items.
- Escalate risks or delays that may impact partner commitments.
4. Reporting & Operational Follow-up
- Coordinate with relevant teams to ensure timely submission of event reports, impact reports, and partner communications.
- Maintain accurate account trackers, engagement records, and documentation.
- Track key account metrics, including participation, engagement, and reporting status
Educational Qualification/Experience
- Educational Degree : Bachelors in any relevant field
- Relevant Experience(in years) : 2-3 years
Knowledge & Skill sets required
- Strong relationship management and stakeholder engagement skills.
- Understanding of corporate volunteering, CSR or employee engagement programs.
- Strong coordination and follow-through.
- Excellent written and verbal communication skills.
- Ability to manage multiple accounts and priorities.
- Strong problem-solving and attention to detail.
- Proactive and collaborative approach.
Other
- Scope : Full Time
- Expected Start Date: Immediate
- Location: Chennai/Bangalore
Bhumi Chennai, Tamil Nadu, IND Office
Chennai, India
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