Supports end-to-end payment processing, including payment execution, bank reconciliation, exception resolution, reversals, General Ledger monitoring, and month-end close activities. Maintains accurate financial records, follows financial controls and compliance requirements, investigates discrepancies, and collaborates with stakeholders to clear outstanding items. Recommends process improvements to improve payment accuracy, efficiency, and risk mitigation.
We are seeking a detail-oriented Payment Operations Analyst to support end-to-end payment processing activities. This role is responsible for ensuring the accurate and timely execution of payments, reconciliation of banking transactions, resolution of payment exceptions, and maintenance of General Ledger integrity while adhering to established financial controls and compliance requirements.
ResponsibilitiesResponsibilities
- Execute payment processing activities through banking platforms and accounts payable systems, ensuring accuracy, timeliness, and compliance with established controls.
- Reconcile payment files transmitted to banking partners against bank acknowledgments and confirmations.
- Investigate, identify, and resolve payment discrepancies and exceptions in a timely manner.
- Process payment reversals through the Enterprise Resource Planning (ERP) system (or IERP, if applicable) to recover and reopen failed payment transactions.
- Monitor General Ledger (GL) accounts regularly and proactively identify unreconciled balances or exceptions.
- Collaborate with stakeholders to investigate and resolve outstanding GL items, ensuring timely account clearance.
- Maintain accurate financial records and support month-end and periodic financial close activities.
- Ensure compliance with internal policies, financial controls, regulatory requirements, and audit standards.
- Recommend process improvements to enhance payment accuracy, operational efficiency, and risk mitigation.
- B.Com / M.Com - with 2+ Years experiencing in accounting
- Experience in payment operations, accounts payable, treasury operations, or finance-related functions.
- Knowledge of payment processing workflows, bank file transmissions, and reconciliations.
- Understanding of General Ledger accounting principles and account reconciliation processes.
- Strong analytical, problem-solving, and organizational skills.
- Proficiency in Microsoft Excel and financial systems/ERP platforms.
- Excellent attention to detail and ability to manage multiple priorities.
- Experience working with banking platforms and payment investigation processes.
- Knowledge of financial controls, compliance requirements, and audit procedures.
- Experience with enterprise ERP systems such as SAP, Oracle, or similar platforms.
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