Rackspace Technology
Azure Engineer II (AD & Windows exp is mandatory)
Job Posted 23 Days Ago
Be an Early Applicant
The role involves managing AD, Azure, and Windows Server operations, resolving incidents, and maintaining infrastructure in a hybrid cloud environment.
Job Summary:
We are seeking a skilled L2 Engineer with solid experience in Active Directory, Microsoft Azure, and Windows Server Operations. The candidate will support day-to-day infrastructure management, incident resolution, patching, backups, and monitoring within a hybrid cloud environment under Rackspace Managed Services.
Core Responsibilities:
1. Active Directory:
· Manage user accounts, groups, OUs, and group policy objects (GPOs).
· Troubleshoot replication issues, login failures, DNS dependencies, and trust relationships.
· Perform domain controller health checks and FSMO role verifications.
· Investigate account lockouts, authentication delays, and Kerberos issues.
· Support AD-integrated services like Certificate Authority and audit policies.
2. Azure:
· Support Azure Active Directory (Entra ID): user/device management, conditional access, MFA, and SSPR.
· Monitor and troubleshoot Azure AD Connect sync failures and identity provisioning issues.
· Handle RBAC access issues, subscription/resource-level permissions, and role assignments.
· Monitor backup jobs and troubleshoot issues via Azure Backup (Recovery Services Vaults).
· Manage patching compliance via Azure Update Manager, resolve failed updates.
· Respond to alerts and performance issues using Azure Monitor, Log Analytics, and Defender for Cloud.
3. Windows Server:
· Troubleshoot DFS namespace and replication issues.
· Execute scheduled patching using WSUS, SCCM, or Azure Update Manager.
· Perform post-patching validation and manage reboots/change approvals.
· Analyze system performance (CPU, memory, disk), Event Logs, and service failures.
· Support basic server roles like File Server, Print Server, and IIS (if applicable).
· Maintain patch compliance and backup readiness for on-prem and Azure-based Windows workloads.
Required Skills & Experience:
· 4–6 years in infrastructure support with a focus on AD, Azure, and Windows Server.
· Strong troubleshooting skills in hybrid identity, authentication, patching, and backups.
· Hands-on with PowerShell scripting for automation and diagnostics.
· Comfortable working in a fast-paced Managed Services or MSP shared environment.
Certifications (Preferred but not mandatory):
· AZ-104 (Azure Administrator Associate)
· SC-300, MD-102, or equivalent
· ITIL Foundation certification
Top Skills
Active Directory
Azure Active Directory
Azure Backup
Azure Monitor
Azure Update Manager
Log Analytics
Azure
Powershell
Sccm
Windows Server
Wsus
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