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Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets.
Role Overview
The Benefits Administrator supports the administration and ongoing management of Banyan’s global benefits programs, with a primary focus on the US, Canada, India and Pakistan - other regions include the UK, Europe and APAC. This role requires independent judgment, strong operational ownership, and the ability to manage complex benefits processes across multiple jurisdictions.
Reporting to the Senior Manager, Total Rewards, this role works closely with the broader HR team, the Global Payroll team, and external vendors to ensure benefits programs are administered accurately, compliantly, and consistently.
Key Responsibilities
- Independently administer global employee benefits programs, including medical, retirement, wellness, leave, and statutory benefits across multiple countries.
- Manage day-to-day benefits operations, including enrollments, changes, audits, reconciliations, and terminations, ensuring accuracy and timeliness.
- Serve as a knowledgeable point of contact for employee benefits inquiries, resolving complex cases related to healthcare, retirement, and payroll-integrated benefits.
- Administer and support US retirement programs, including 401(k) plans, partnering with recordkeepers, payroll, and plan advisors to ensure accurate eligibility, enrollments, contributions, vesting, and compliance.
- Partner closely with the Global Payroll team to ensure accurate payroll deductions, employer contributions, and benefits-related payroll feeds, including 401(k) contributions and reconciliations.
- Collaborate with HR Business Partners and HR Operations to support onboarding, offboarding, employee life-event changes, and benefits education across regions.
- Support benefits due diligence and integration activities for newly acquired companies, including alignment of retirement and benefits programs with Banyan’s global framework.
- Monitor regulatory and compliance requirements across supported regions, including US-qualified retirement plan requirements; escalate risks and support remediation activities.
- Prepare and maintain benefits reporting, including enrollment data, utilization trends, cost tracking, and vendor performance metrics.
- Maintain accurate, confidential benefits data in HRIS and benefits administration systems, ensuring data integrity and audit readiness.
- Coordinate with external brokers, carriers, recordkeepers, and third-party administrators to resolve issues, support renewals, and maintain service levels.
Qualifications
- 5-7 years of experience in benefits administration, total rewards, or HR operations, preferably in a global or multi-country environment.
- Solid working knowledge of employee benefits programs, including healthcare, insurance, statutory benefits, and US-qualified 401(k) retirement plans.
- Experience supporting global benefits administration across the US, Canada, India, and Pakistan. Other preferred regions include the UK, Europe and APAC.
- Hands-on experience supporting 401(k) administration, including payroll integration, employee and employer contributions, eligibility, vesting, reconciliations, and employee inquiries.
- Demonstrated ability to work independently, apply judgment, and manage multiple priorities in a fast-paced, global environment.
- Strong written and verbal communication skills, with the ability to clearly explain complex benefits topics to diverse employee populations.
- Experience working with HRIS, payroll systems, and benefits administration platforms.
- Experience with mergers and acquisitions preferred.
Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Beware of Recruitment Scams
We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment.
Protect yourself by following these steps:
- Verify that all communications from our recruiting team come from an @banyansoftware.com email address.
- Remember, employers will never request payment or banking information during the hiring process.
- If you receive a suspicious message, do not respond — instead, forward it to [email protected] and/or report it to the platform where you received it.
Your safety and security are important to us. Thank you for staying vigilant.
