Business Analyst I

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

We are currently seeking a Business Analyst to join our diverse and dynamic team. As a Business Analyst at ICON, you will analyze activity performance, develop accurate reporting tools, ensure consistent project reporting, conduct cost/benefit analyses, and drive continuous improvement efforts across the organization by collaborating with various departments.

Job Location: Chennai ( Hybrid Role)

What You Will Be Doing:

Key Responsibilities: 

• Requirements Gathering: Facilitating workshops, eliciting, documenting business requirements, and translating them into functional specifications.  
• System Analysis: Analyzing existing systems, identifying gaps, and proposing solutions to meet business needs.  
• Documentation: Creating and maintaining various documents, including user stories, functional specifications, and test scripts.  
• Testing Support: Supporting system testing, user acceptance testing (UAT), and ensuring the quality of deliverables.  
• Stakeholder Management: Collaborating with business and technical teams, communicating effectively, and managing stakeholder expectations.  
• Process Improvement: Identifying opportunities for process optimization and contributing to process improvements.  

Required Skills and Experience: 

• Strong analytical and problem-solving skills: Ability to analyze complex business problems and propose effective solutions.  
• Excellent communication and interpersonal skills: Ability to communicate effectively with both technical and non-technical stakeholders.  
• Experience with Agile methodologies (e.g., Scrum): Ability to work effectively in an Agile environment, including sprint planning and user story development.  
• Knowledge of SDLC and STLC: Understanding of the Software Development Life Cycle and Software Testing Life Cycle.  
• Familiarity with relevant tools and technologies: Depending on the specific role, this may include tools for requirements management, testing, and project management.  
• Experience in the relevant industry: Experience in areas like Healthcare and Life Science, can be highly valuable 

Your Profile: 

• Bachelor’s degree in business administration or equivalent 
• Overall Business Analysis experience of 2 to 5 years 
• A demonstrable experience in producing high quality and detailed written documents. This could be within a professional or academic environment. 
• Strong organizational skills, including time management, ability to multi-task and prioritize workload (against continuous deadlines and new assignments). 
• Excellent interpersonal skills, developing relationships throughout ICON functions, obtaining relevant information for responses and documentation. 
• Ability to work cross-functionally with various other departments

What ICON can offer you:

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values.   We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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