Agency :
Havas CreativeJob Description :
This role is responsible for collecting and developing requirements for workflow in and out of the platform. Also, documentation and quality assurance for delivery on those requirements. This will be a client facing role to act as a liaison between the team and our customers (internal and external).Support the requirements-gathering process and impact assessment activities for initiatives involving the development of new marketing capabilities, new client launches, new product launches, campaign execution, and other client engagement activity
Work with various stakeholders to elicit business requirements to clearly document the scope and objectives of the planned activity
Conduct process analysis and business interviewing activities
Perform research and impact analysis, root cause analysis, and as-Is process mapping related to assigned initiatives.
Seek to identify areas of improvement within existing processes
Communicate identified impacts to stakeholder groups involved in the creation and execution of marketing campaigns
Understand strategic requirements and develop technical/resource/execution requirements
Call center setup, management and audit
Maintain best practices for handling, storing and using data
Position Requirements:
Bachelor's Degree in Business, Marketing, Computer Information systems, or related field of study
Strong interpersonal effectiveness with ability to collaborate and work well with various stakeholder groups
High attention to detail and audit for data anomalies and trends
Ability to independently investigate and resolve issues critical thinker
Demonstrated ability to influence without authority and drive measurable outcomes
Understanding of API integrations and experience implementing
Knowledge of data security protocols for handling sensitive information
Knowledge of Data Warehousing technologies
Preferred Education, Experience, and Skills:
0 – 2 years’ experience.
Experience with the following tools strongly desired:
Excel, PowerPoint
Web Analytics Platforms Google, Adobe, etc. (digital experience is a plus)
SQL
Visio
#LI-PD1
Contract Type :
PermanentHere at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.
