Business Analyst

Project Role : Business Analyst
Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information.
Must have skills : Network Infrastructures
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a 3rd Level Network Systems Engineer (m/f/d), you are responsible for designing, implementing, and operating secure, scalable, and globally standardized network services across the enterprise. You ensure the reliability and security of LAN, WiFi, and IPsec connectivity for warehouses, distribution centers, and branch offices across EMEA, APAC, and the Americas. With your deep technical expertise, you serve as the escalation authority for complex network challenges, drive lifecycle and configuration standardization, and contribute to the continuous enhancement of the global network architecture.
Roles & Responsibilities:
- Network Operations & Engineering
- Manage and optimize Enterprise WiFi infrastructures across global warehouse and office locations.
- Lead the rollout of centralized configuration and update management for branch office LAN environments.
- Ensure stable and secure IPsec connectivity and manage MPLS leased lines, including vendor coordination, troubleshooting, and change execution.
Security & Access Control
- Own the global implementation and operational governance of Network Access Control (802.1X) in close collaboration with local IT teams.
- Contribute to risk assessments and support the enforcement of global security standards across LAN/WiFi/IPsec environments.
Lifecycle & Change Management
- Plan, test, and deploy firmware and configuration updates for standardized LAN hardware with a focus on reliability and minimal downtime.
- Maintain comprehensive technical documentation, including standards, design guidelines, and operational runbooks.
Escalation & Collaboration
- Serve as the 3rd level escalation point for critical LAN/WiFi/IPsec incidents, performing in-depth analysis and driving long-term corrective actions.
- Participate in the on-call rotation supporting a 24/7 operations model.
Professional & Technical Skills:
- 5+ years of hands-on experience in enterprise networking, including switching, routing, and transport protocols.
- Expert-level proficiency in operating and troubleshooting large scale LAN and WiFi environments.
- Solid experience with 802.1X, NAC, and NAT in distributed enterprise environments.
- Proactive, service-oriented, and capable of engaging with stakeholders across regions and functions.
- Practical experience with: ExtremeCloud IQ and HPE Aruba Central (WiFi management), Micro Focus NOM (LAN management), Cisco Firepower (IPsec/VPN), Aruba ClearPass (Access Control), and MPLS provider coordination.
Soft Skills
- Strong analytical and problem-solving skills with a structured, hands-on mindset.
- Excellent communication skills in English.
- Proactive, service-oriented, and capable of engaging with stakeholders across regions and functions.
Additional Information:
- The candidate should have minimum 3 years of experience in Network Infrastructures.
- This position is based at our Chennai office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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