The Business Analyst will gather and document airline business requirements, translate them into functional requirements, and support Agile processes and stakeholder interactions.
Business Analyst – Airline Domain
Location: Cochin / Trivandrum/ Bangalore
Experience: 7–12 years
Role Overview
We are looking for an experienced Business Analyst with strong airline domain and functional expertise to work closely with business and technology teams, translating airline business needs into clear functional requirements and user stories.
Key Responsibilities
• Elicit, analyze, and document business and functional requirements (BRDs, FRDs, user stories)
• Work with airline business stakeholders and delivery teams across the SDLC
• Translate airline operational processes into system requirements
• Support Agile ceremonies, backlog grooming, UAT, and production releases
• Perform impact analysis and support change initiatives
Airline Domain Experience
• Hands-on experience in airline systems such as Reservations & Ticketing, PSS, DCS, Revenue Management, Inventory, Loyalty, or Ancillaries
• Good understanding of airline operations, customer journeys, and revenue streams
Required Skills
• Proven Business Analysis experience in airline or aviation IT environments
• Strong functional analysis and documentation skills
• Experience with Agile/Scrum methodologies
• Excellent verbal and written communication skills (mandatory)
• Strong stakeholder management and problem-solving abilities
Tools
• JIRA, Confluence, Azure DevOps (or similar)
• Process modelling and documentation tools
Preferred (Optional)
• Experience with IATA standards (NDC, EMD, One Order, etc.)
• Business Analysis or Agile certifications (optional)
Location: Cochin / Trivandrum/ Bangalore
Experience: 7–12 years
Role Overview
We are looking for an experienced Business Analyst with strong airline domain and functional expertise to work closely with business and technology teams, translating airline business needs into clear functional requirements and user stories.
Key Responsibilities
• Elicit, analyze, and document business and functional requirements (BRDs, FRDs, user stories)
• Work with airline business stakeholders and delivery teams across the SDLC
• Translate airline operational processes into system requirements
• Support Agile ceremonies, backlog grooming, UAT, and production releases
• Perform impact analysis and support change initiatives
Airline Domain Experience
• Hands-on experience in airline systems such as Reservations & Ticketing, PSS, DCS, Revenue Management, Inventory, Loyalty, or Ancillaries
• Good understanding of airline operations, customer journeys, and revenue streams
Required Skills
• Proven Business Analysis experience in airline or aviation IT environments
• Strong functional analysis and documentation skills
• Experience with Agile/Scrum methodologies
• Excellent verbal and written communication skills (mandatory)
• Strong stakeholder management and problem-solving abilities
Tools
• JIRA, Confluence, Azure DevOps (or similar)
• Process modelling and documentation tools
Preferred (Optional)
• Experience with IATA standards (NDC, EMD, One Order, etc.)
• Business Analysis or Agile certifications (optional)
IBS Software Chennai, Tamil Nadu, IND Office
RMZ Millenia Business Park II, Campus – 5, 9th Floor, No.143, Dr. M.G.R. Road, , , Chennai, Tamil Nadu, India, 600096
Similar Jobs
Information Technology • Consulting
Leads quality assurance and testing for asset management and capital markets projects. Performs smoke, regression, integration, and user acceptance testing across trade and order management systems and financial instruments. Gathers requirements, creates test plans, coordinates testing, manages defects and status reporting, and leads team deliverables. Strong front- and middle-office asset management experience is required, with Charles River or comparable order management system experience preferred.
Top Skills:
Charles RiverHp AlmJIRATrade And Order Management Systems
Artificial Intelligence • HR Tech • Professional Services • Software
Evaluates and compares AI chatbot responses using predefined criteria for accuracy, relevance, completeness, clarity, and quality. Documents findings, analyzes business requirements, maps processes, identifies response-quality issues, prepares reports, and collaborates with project teams. The role is a fully remote, full-time 16-week contract requiring five days per week, possible weekend work, and at least four hours of overlap with US Pacific Time.
Top Skills:
AgileExcelPower BIScrumSQLTableau
Information Technology • Professional Services • Software • Consulting
Supports a province-wide clinical information system transformation focused on oncology. Gathers and documents clinical and system requirements, performs workflow and gap analysis, facilitates stakeholder workshops, builds and tests clinical content, develops documentation and training materials, and supports implementation. The role collaborates with healthcare professionals and IT teams to standardize oncology workflows, order sets, and documentation while providing knowledge transfer and mentoring.
Top Skills:
Acute-Care Ehr/Cis SystemsAtlassian JiraClinical Information SystemsComputerized Provider Order Entry (Cpoe)ExcelMicrosoft Office 365OutlookPowerPointTeamsVisioWord
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
